Customer Relations Officer at New South Wales Government | Sydney, AU | Rezi

Customer Relations Officer at New South Wales Government

Customer Relations Officer

New South Wales Government · Sydney, AU

1 weeks ago

Customer Relations Officer

New South Wales Government · Sydney, AU

11 days ago
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About the Role

The Customer Relations Officer is responsible for designing and creating professional and engaging customer facing documents and providing professional, accurate and timely advice to customers and stakeholders by responding to email and online enquiries.

Responsibilities

  • Designing and creating professional and engaging customer facing documents.
  • Providing professional, accurate and timely advice to customers and stakeholders by responding to email and online enquiries.

Requirements

  • Must be an Australian Citizen, a permanent resident of Australia, or a New Zealand citizen.
  • Must undergo a rigorous National Police (criminal history) Check.
  • Must obtain and maintain a Security Clearance as determined by the NSW Police Force.

Skills

  • Customer relations
  • Document design
  • Customer communication
  • Stakeholder engagement
  • Problem-solving

Location

  • Surry Hills

Work Type

  • Temporary
  • Full-Time

Experience Level

  • Clerk Grade 5/6

Benefits

  • Competitive salary
  • Flexible work options
  • Annual leave loading
  • Corporate wellbeing programs including seminars and the Fitness Passport
  • Free annual influenza vaccination
  • Salary packaging options via superannuation contributions or a novated vehicle lease
  • Convenient location for public transport and to shops etc
  • In-house gym facilities

About the Company

  • The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

Equal Opportunity

  • At the NSW Police Force, we are proud to be an employer of a diverse range of people.
  • We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.
  • We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.