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About the Role

As an IT Administrator reporting to the Lead IT, you will ensure the reliability, security, and performance of our technology infrastructure. This hands-on role involves daily IT operations, monitoring for cyber threats, and supporting organizational goals.

Responsibilities

• Oversee network configuration, troubleshooting, and maintenance.
• Manage Active Directory services, including user account management, DNS, and group policy configuration.
• Implement security best practices to safeguard directory services from unauthorized access.
• Evaluate hardware and software requirements based on business needs and technical specifications.
• Forecast future infrastructure needs and plan for scalability.
• Manage relationships with vendors and service providers.
• Manage DKIM, SPF, DMARC and other secure messaging parameters.
• Manage endpoint detection and response (EDR) and email security solution.
• Develop and maintain data loss prevention (DLP) policies and procedures.
• Manage MDR relationship and responses to ensure cyber risk is managed.
• Develop and implement cybersecurity policies, procedures, and guidelines.
• Maintain and manage incident response plans, business continuity plans, and disaster recovery procedures.
• Stay abreast of emerging cybersecurity threats, vulnerabilities, and industry trends.
• Ensure compliance with relevant regulatory requirements, industry standards, and contractual obligations related to cybersecurity.
• Develop and maintain business continuity plans (BCPs) and disaster recovery plans (DRPs).
• Continuously review and update data loss mitigation and business continuity plans.
• Monitor progress of infrastructure, cloud and security projects against milestones.
• Oversee ticket management process and overall IT service management.
• Provide technical guidance and expertise to the team on infrastructure, cloud, cybersecurity and IT operations best practices.

Requirements

• Relevant education with a focus in Computer Science or related field or equivalent hands-on career experience.
• 2 or more years' experience in a similar position.
• ITIL 4 Foundation certificate.
• Previous experience in effectively aligning IT initiatives with business objectives, managing resource allocation and budget constraints.
• Strong proven ability to gather IT requirements from various stakeholders and provide appropriate recommendations.
• Strong communication skills to effectively convey project objectives, expectations, and updates.
• Proven ability to problem-solve and analyze situations for improvements.
• Ability to be adaptable and flexible in their approach.
• Strong time management to timely completion of project milestones.
• Ability to identify, manage and mitigate risks of a project.

Skills

• Active Directory
• DNS
• Group Policy Configuration
• Cybersecurity
• DKIM
• SPF
• DMARC
• Endpoint Detection and Response (EDR)
• Email Security
• Data Loss Prevention (DLP)
• Managed Detection and Response (MDR)
• Incident Response
• Business Continuity Planning (BCP)
• Disaster Recovery Planning (DRP)
• IT Service Management
• Microsoft cloud certifications (e.g. Azure Administrator Associate, Azure Security Engineer Associate)
• CCNA or Cisco Meraki certifications (e.g. CMSS, CMNO)
• Cybersecurity certifications

Location

• Toronto, Ontario, Canada

Work Type

• Hybrid
• Remote
• Flexible work hours

Experience Level

• 2 or more years' experience

Education Level

• Computer Science or related field or equivalent hands-on career experience
• ITIL 4 Foundation certificate
• Microsoft cloud certifications
• CCNA or Cisco Meraki certifications
• Cybersecurity certifications

Salary/Compensations

• $63,323.32 - $80,295.12 CAD

Benefits

• Comprehensive benefits package for you and your dependents
• Coordinated benefits for your partner paid by Save the Children Canada
• 4 weeks of annual paid vacation
• End of year office closure December 25- January 1 (SAVE Days)
• 5 paid personal days
• 3 paid float days
• 10 paid sick leave days
• Parental leave top-up
• Employer contributions to group pension plan
• Access to help save for a first home through the pension provider
• Learning and development opportunities and specialized training
• Professional development time
• Confidential Employee Assistance Program services
• Organization-wide membership access to Headspace

About the Company

• Save the Children believes every child has the right to a future.
• In Canada and around the world, we do whatever it takes – every day and in times of crisis – to support children to fulfill their rights to a healthy start in life, the opportunity to learn, and protection from harm.
• With over 100 years of experience, Save the Children is the world’s first and leading independent children’s organization – transforming lives and the future we share.

Equal Opportunity

• It is our individual and collective responsibility to ensure all children are protected from deliberate or unintentional acts that lead to the risk of, or actual, harm caused by our employees.
• Each employee shall be aware that there may be additional vulnerabilities facing children associated with their age, socio-economic background, disability, gender, racial heritage, religious belief, identity, sexual orientation or identity, and is committed to ensuring this does not form barriers to effective safeguarding.
• Each employee is committed to fostering and sustaining a safe environment through proactive, accessible, and effective approaches that seek to prevent and respond to any harm to the children including but not limited to sexual exploitation and abuse.
• SCC and all its employees will take all reasonable steps to make itself safe, both as an organisation and in the conduct of all aspects of its day-to-day operations of emergency, humanitarian, developmental, policy, campaigning and administrative work.
• SCC supports and acts in compliance with the Human Rights Code.
• SCC is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’).
• Providing an accessible and barrier-free environment is a shared effort, and as an organization, SCC is committed to working with the necessary parties to make accessibility for all a reality.
• If you require an accommodation during any stage of the recruitment or employment process, please notify People & Culture at peopleandculture@savethechildren.ca.
• This recruitment process may involve the use of AI-enabled or automated tools within ADP Workforce Now to help manage job postings and application workflows.
• All hiring decisions are made by our People & Culture team and hiring managers.
• No automated tool makes final decisions about your candidacy.
• If at any point you have questions about how your information is used, please contact our team at peopleandculture@savethechildren.ca.