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About the Role

This role involves handling complex bodily injury claims, with a focus on UM/UIM claims, across a range of policy limits. Claims may involve injuries ranging from soft tissue to fatalities. The ideal candidate will possess strong skills in coverage analysis, liability investigations, and injury evaluation, along with the ability to effectively negotiate and resolve high exposure claims. Litigation experience is preferred but not required.

Responsibilities

Grants settlement authority on highly complex claims valued in excess of MCO and RCO limits.
Provides recommendations on requests to go to trial on cases where the gross exposure is in excess of MCO authority.
Provides general oversight of all large losses for a specific CSA or CSAs.
Provides discretionary referrals on coverage issues, opinions, and research.
Provides approval on Closed Without Payment (CWP) requests where liability is disputed and the value is in excess of Field authority.
Performs file reviews for various complex projects or for cases in litigation, analyzes data, and reports findings.
Reviews cases to determine if CWP is appropriate given gross tort value exposure.
Supports the Field with discretionary referrals on complex coverage issues and engages Home Office Claim litigation for involvement and direction as needed.
Reviews coverage, liability, and/or damages on highly complex cases referred for authorization and collaborates with Field leadership on additional steps to be taken and other feedback and direction.
Collaborates with Frontline Performance Experts (FPEs), Frontline Performance Leaders (FPLs), and Claim Process Specialists (CPSs) to share experience and trends identified in referred cases.
Works with Product, Protection, Law, and Claims on new products introduced to the Field and the sales force, and develops Claim Bulletins to provide new forms and/or endorsements that impact claim handling practices.

Requirements

Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
Must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Skills

Analytical Thinking
Auto Insurance Claims
Automobile Accidents
Casualty Insurance
Claims Resolution
Client Counseling
Complex Claims
Conflict Management
Fatal Accidents
Industry Trend Analysis
Insurance
Insurance Claims
Insurance Coverage
Insurance Investigation
Large Loss Claims
Liability Investigations
Litigation
Negotiation
Personal Injury Claims
Torts
Coverage analysis
Liability investigations
Injury evaluation
Negotiation
Resolution of high exposure claims

Location

Remote

Work Type

Full-time

Experience Level

Senior

Salary/Compensations

85,000.00 - 145,075.00 annually

Benefits

Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
Monthly connectivity reimbursement for employees eligible to work from home.

About the Company

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs.
We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.
National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City.
National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products.
We are a specialty personal lines insurance holding company.
Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Equal Opportunity

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories.
All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.
It is the Company’s policy to employ the best qualified individuals available for all jobs.
Any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited.
This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
Under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.