Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
We are seeking an experienced Digital Product Manager to own the internal operational tools that underpin Believ's ability to deploy and manage electric vehicle charging infrastructure at scale. This role is central to ensuring our internal platforms enable rapid growth from thousands to tens of thousands of charge points. Reporting to the Head of Product, you will define and drive the roadmap for internal tools, collaborating with operations, engineering, and commercial stakeholders.
Responsibilities
- Own and evolve the multi-quarter roadmap for Believ's internal operational tools, aligned to the company's scaling ambitions.
- Translate operational pain points and business goals into a prioritised backlog of high-impact product initiatives.
- Define and track clear success metrics for each product area, using data to guide prioritisation and measure outcomes.
- Identify opportunities to automate manual processes and reduce operational overhead as the business scales.
- Build strong relationships with operations, field teams, commercial, and finance stakeholders to deeply understand their workflows and constraints.
- Run structured discovery: interviews, observation, and data analysis to surface unmet needs and validate hypotheses before committing to solutions.
- Facilitate regular roadmap reviews with key stakeholders, communicating trade-offs clearly and managing expectations effectively.
- Act as the voice of internal users within the Tech team, ensuring their needs are represented at every stage of product development.
- Own the upstream phase of delivery: problem framing, solution exploration, requirements definition, and acceptance criteria.
- Work closely with engineering leads and the Head of Product to ensure handoffs are clear, well-scoped, and set teams up for efficient execution.
- Monitor delivery progress, remove blockers, and communicate status to stakeholders throughout the product lifecycle.
- Contribute to agile ceremonies as needed and champion lean, iterative ways of working across the product function.
- Proactively identify bottlenecks in operational workflows that limit Believ's ability to scale charge point deployment.
- Champion a culture of continuous improvement, using user feedback and performance data to iterate on existing tools.
- Stay close to industry trends in operational tooling, field service management, and internal platform development.
- Support the development of product documentation, user guides, and training materials where relevant.
Requirements
- 4+ years' experience as a Product Manager, with a demonstrable track record of owning internal tools or operational platforms.
- Excellent written and verbal communication skills, with the ability to translate complex operational problems into clear product requirements for both technical and non-technical audiences.
- Comfortable working with data to define metrics, measure product impact, and drive prioritisation decisions.
- Solid experience working within agile delivery environments, with a lean mindset focused on learning quickly and shipping iteratively.
- Ability to zoom out from individual feature requests and think about the broader operational and business context, ensuring the product roadmap is solving the right problems at the right time.
- Willingness to take ownership, push back constructively when priorities are unclear, and proactively seek out opportunities to drive outsized operational impact.
- Strong focus on outcomes over outputs driven by measurable improvements in operational efficiency and team capability rather than feature volume.
- Demonstrate enthusiasm, resilience, and a can-do approach to ambiguity.
- Comfortable operating in a fast-growing scale-up where the landscape shifts quickly.
Skills
- Internal tooling
- Operational platform products
- Data-driven approach to prioritisation
- Communication skills
- Agile
- Lean practices
- Product Strategy
- Roadmap definition
- Backlog management
- Success metrics definition
- Stakeholder management
- Discovery
- Delivery
- Execution
- Continuous improvement
- Field service management
Location
- Southwark
Work Type
- Hybrid
- Full time
Experience Level
- 4+ years' experience
Education Level
- Bachelor's degree or equivalent experience
Salary/Compensations
- Competitive salary and bonus scheme
Benefits
- 25 days’ annual leave, plus the usual 8 UK Bank Holidays
- Option to purchase up to 5 additional days per year
- Wellbeing and mental health benefits (Calm app, personal medical insurance, critical illness cover, dental, optical & travel insurance, income protection and life assurance)
- Pension contribution matched up to 10%
- Car benefit scheme
- Cycle to work scheme
- Online learning platform
- 16 hours a year Volunteer Time Off
- Virgin Media / O2 discounts and offers
- Access to VIP Arena Suites at the O2 Arena (London) and First Direct Arena (Leeds)
- Enhanced parental leave policies
- Core office hours are 10am - 4pm, Mon-Fri
About the Company
- At Believ, formerly known as Liberty Charge, we believe sustainable transport should be accessible to everyone.
- We're a Charge Point Operator (CPO) on a mission to create the UK's most reliable electric vehicle charging network that doesn't cost the earth and leaves no one behind.
- We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost.
- We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global and Zouk Capital.
- You'll be joining this exciting journey at the start of our scale-up phase, and work with us to hit the ambitious targets our shareholders have set.
- You'll become part of a passionate and supportive in-house cross-functional Tech team of 15 people, working on-site 3 days a week, following agile and lean best practices.
Equal Opportunity
- Believ is an equal opportunity employer.
- We embrace diversity and are committed to creating an inclusive environment for our people.
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
- Please contact us to request accommodation.