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About the Role
The Law Offices of Samer Habbas & Associates, PC is seeking an empathetic, detail-oriented Pre-litigation Assistant for their Personal Injury team. This role requires a service mindset and meticulous approach to case management, offering the opportunity to work alongside and learn from experienced Personal Injury Attorneys.
Responsibilities
- Create relationships with clients and guide them through the case process from intake to settlement.
- Monitor cases by verifying client attendance; observing, evaluating and communicating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crisis; providing the utmost professional support.
- Maintain client records by reviewing case notes, logging events and progress.
- Communicate client progress by conducting weekly interdisciplinary meetings and evaluations.
- Request medical records; mail, scan and track government claim forms; and manage the resolution of property damage claims.
- Draft legal documents such as letters of representation and preservation of evidence.
- Ensure client file is complete for demand and potential litigation.
- Maintain client confidence by keeping client/attorney information confidential.
Requirements
- Bachelor’s degree preferably in criminal justice, sociology, or related studies.
- 2-5 years of case management (pre-litigation) experience.
- Strong interpersonal and relationship-building capabilities.
- Analytical and problem-solving skills.
- Excellent telephone customer service etiquette and support, with emphasis on active listening skills.
- Superior time management and capable to handle multiple cases and deadlines at once.
- Excellent communication skills (verbal, listening and written) and effective organization skills.
- Knowledge of Microsoft Suite and Google Workspace.
- CASEpeer/Filevine legal management software experience a plus.
- Team-oriented and independently capable.
- Maintains consistent attendance to support the team's productivity and efficiency.
- A strong desire to expand knowledge of personal injury law.
Skills
- Case management
- Client relationship management
- Interpersonal skills
- Analytical skills
- Problem-solving skills
- Customer service
- Active listening
- Time management
- Organization skills
- Communication skills
- Microsoft Suite
- Google Workspace
- CASEpeer/Filevine legal management software
Location
- San Francisco, CA
Work Type
- Full-time
- Remote (initially)
- Onsite (future)
Experience Level
- 2-5 years
Education Level
- Bachelor's degree
Salary/Compensations
- $25.00 - $30.00 an hour
Benefits
- Company culture that fosters career growth and opportunity
- Team-oriented environment
- 60% health and dental plan coverage
- Life insurance
- Vision insurance
- Pet insurance
- Paid time off (accrues from first day)
- 401k plan
- Profit share plan
About the Company
- Founded in 2006, the Law Offices of Samer Habbas & Associates serves justice and represents clients across Southern California.
- The firm's mission is to help save people from legal injustice and support clients through difficult times after life-altering accidents.
- Ranked as a Best Law Firm by U.S. News Group, member of the Million Dollar Advocates Forum, named to the National Trial Lawyers' Top 100, and honored member of the National Academy of Personal Injury Attorneys.
Equal Opportunity
- The Law Offices of Samer Habbas & Associates, PC is an equal opportunity employer.
- All aspects of employment will be based on merit, competence, performance, and business needs.
- Does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
- Unable to sponsor or take over sponsorship of an employment Visa at this time.