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About the Role

This position provides customer service, conducts research, prepares reports, and identifies opportunities to improve processes. He/She provides customers with information on new products, product and service enhancements, center transfer, opener and closer processes, product-specific issues, and missed metrics to keep customers well-informed and to maintain customer satisfaction. This position performs other tasks as requested.

Responsibilities

Provide customer service
Conduct research
Prepare reports
Identify opportunities to improve processes
Provide customers with information on new products, product and service enhancements, center transfer, opener and closer processes, product-specific issues, and missed metrics
Perform other tasks as requested

Work Type

Permanent

About the Company

Fortune Global 500 organization
Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.
We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.
If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Equal Opportunity

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.