Customer Service Associate at UPS | JP | Rezi

Customer Service Associate at UPS

Customer Service Associate

UPS · JP

1 months ago

Customer Service Associate

UPS · JP

a month ago
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About the Role

The Enterprise Account Associate resolves escalated or urgent customer issues involving operational disconnects and systemic service and support problems. This role provides solutions to complex issues impacting customer supply chains and collaborates with the Enterprise Account Manager for complex exceptions requiring support beyond current channels.

Responsibilities

  • Resolve escalated or urgent customer issues involving operational disconnects and systemic service and support issues.
  • Provide resolution to complex issues impacting customer supply chains.
  • Work with the Enterprise Account Manager for complex exceptions where support is needed but not available through current support channels.

Work Type

  • Permanent

About the Company

  • Explore your next opportunity at a Fortune Global 500 organization.
  • Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.
  • We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion.
  • If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Equal Opportunity

  • UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.