About the Role
Seeking a Business Manager (Assistant Community Manager) to support the day-to-day operations of affordable apartment communities. This role involves on-site accounting and leasing, and acting as the person in charge when the Community Manager is absent.
Responsibilities
- Manage the financial operations of the apartment community, including accounts payable, accounts receivable, and processing rent payments.
- Support the Community Manager with all aspects of asset management, including the implementation of budgets, financial reports, and cost control measures.
- Oversee the leasing process for available apartments, from initial inquiries to move-ins, ensuring a smooth and positive experience for new residents.
- Maintain and update accurate resident files, ensuring compliance with company policies and regulations.
- Assist with marketing and advertising to fill vacancies in the apartment community.
- Ensure that the community is operating at maximum occupancy by engaging with prospective residents, conducting apartment tours, and processing applications.
- Handle resident relations by addressing concerns, providing excellent customer service, and fostering a positive living environment.
- Ensure that all leased apartments are properly documented and maintain accurate move-in/move-out records.
- Collaborate with the Community Manager to enforce community policies and regulations, ensuring compliance with fair housing laws and housing guidelines.
- Perform general office tasks including scheduling, answering resident inquiries, and managing resident communication.
- Assist with organizing resident events and building community relationships.
- Be prepared to assume the role of person-in-charge in the absence of the Community Manager, ensuring the continued smooth operation of the community.
- Other duties as assigned.
Requirements
- 1-2 years of experience in affordable apartment communities.
- 1-2 years of supervisory experience preferred.
- Experience with affordable properties, HUD, Low Income Tax Credit (LIHTC), and Section 8 is required.
- Strong understanding of the day-to-day operations of a multi-family apartment community, including leasing, financial reporting, and resident services.
- Demonstrated success in maintaining high occupancy rates in apartment communities.
- Ability to provide exceptional customer service and multitask in a fast-paced environment.
- Excellent communication skills, both verbal and written, with the ability to interact with residents, vendors, and team members professionally.
- Physically able to lift and carry items weighing up to 25 pounds.
- Position is contingent upon passing a background check, employment verification, and drug screening.
Skills
- MS Word proficiency
- MS Excel proficiency
- MS Outlook proficiency
- Yardi experience (plus)
- MRI experience (plus)
Location
- San Diego, CA
Work Type
- Full-time
- On-site
Experience Level
- 1-2 years of experience in affordable apartment communities
- 1-2 years of supervisory experience preferred
Salary/Compensations
- $22.00 - $23.00 per hour
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Pet insurance
- Life insurance
- Identity theft protection
- Paid sick time
- Paid vacation time
- 401(k) plan with company match
- Flexible Spending Accounts (FSAs)
- Employee Assistance Program (EAP)
- Service award days
- Floating holiday
- Early earned wage access
About the Company
- Founded in 1975, CONAM Management operates in 10 states, across 26 key metropolitan markets, supporting over 60,000 apartment units of both affordable and conventional housing.
- CONAM fosters a collaborative, team-oriented culture where associates thrive and are valued for their expertise and commitment.
- CONAM Management Corporation is more than just a job — it’s a career where you can grow and be recognized for your expertise in Property Management.
- CONAM prides itself on its culture of excellence and commitment to fostering an inclusive, diverse, and supportive work environment.
Equal Opportunity
- We are an Equal Opportunity Employer and encourage all qualified candidates to apply.
- CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirements of the law.
