About the Role
As a Lobby Host at JLL, you will be the welcoming face of our workplace, delivering exceptional front-of-house experiences while supporting operational excellence. You will manage visitor services, facility operations, vendor coordination, and administrative support, actively engaging with stakeholders, assisting with event coordination, and ensuring seamless day-to-day operations.
Responsibilities
- Greet all visitors, clients, and staff with professionalism and warmth, managing reception duties including refreshments, name badges, incoming calls, and guest escorts
- Oversee access badge administration, new starter onboarding, meeting room bookings, and event setups
- Maintain consumables inventory and conduct daily site inspections to ensure all spaces are well-supplied, clutter-free, and aligned with quality standards
- Support event management and coordinate with cross-functional teams on catering delivery, room arrangements, and health and safety compliance
- Manage IT hardware assets, courier distribution, car parking requests, and serve as a key team member during emergency situations
Requirements
- Proven track record of delivering exceptional customer service in a front-of-house, reception, or hospitality environment with strong administrative skills
- Excellent verbal and written communication skills with confidence interacting with stakeholders at all organizational levels, including senior leadership
- Self-motivated and proactive attitude with keen attention to detail and ability to manage multiple priorities in fast-paced settings
- Basic understanding of facilities services and knowledge of local occupational health and safety requirements
- Proficiency with technology systems including SharePoint, calendar management tools, and standard workplace software
- Experience in vendor management, event coordination, or facilities operations within corporate or commercial environments (preferred)
- Demonstrated ability to build and maintain effective relationships and solve complex problems with flexibility and diplomacy (preferred)
Skills
- Customer service
- Administrative skills
- Verbal communication
- Written communication
- Stakeholder interaction
- Attention to detail
- Time management
- Facilities services
- Occupational health and safety
- SharePoint
- Calendar management
- Workplace software
- Vendor management (preferred)
- Event coordination (preferred)
- Facilities operations (preferred)
- Relationship building (preferred)
- Problem-solving (preferred)
- Flexibility (preferred)
- Diplomacy (preferred)
Location
- North Sydney, NSW
Work Type
- On-site
Benefits
- Great employee discounts off fitness, wellbeing & other renowned brands
- 18 weeks paid maternity leave
- Private Health Insurance Discounts
- Active Social Club
- Employee assistant program
- Novated Lease for EV cars
- Paid time off for volunteer work
- Career Opportunities with Australia's #1 Commercial Real Estate firm
- Premium offices
About the Company
- JLL empowers you to shape a brighter way.
- Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
- We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
- Shaping the future of real estate for a better world
- At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.
- With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
- We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.
- We approach our work in a warmer, more optimistic, and inclusive way.
- JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
- Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.
Equal Opportunity
- As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.
- JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
- We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
- Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
- If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.
