Responsibilities
- Comply with regulatory requirements for financial transactions including BSA and CIP
- Provide superior customer service and build strong customer relationships
- Participate in team meetings and contribute to departmental goals
- Stay informed through company communications and publications
- Engage in ongoing professional development and training
- Uphold organizational values regarding ethics, integrity, and confidentiality
- Greet customers and process deposits for night depository, ATM, and mail
- Verify deposit amounts, endorsements, and issue receipts
- Place holds on deposits in accordance with regulations
- Cash checks after verifying signatures and identification
- Complete Currency Transaction Reports and Suspicious Activity Reports
- Maintain teller cash drawer within established limits
- Promote and sell bank products and services
- Maintain logs for cash sales of instruments per BSA requirements
- Accept utility bill and loan payments
- Process TT&L, EFTPS payments, and cash advances
- Place stop payments on checks and drafts
- Balance teller cash drawer and vault daily
- Accept information for outgoing wire transfers
- Assist customers with debit card disputes
- File bank records and documentation
- Verify new account information and file maintenance
- Open and process mail
- Answer telephone calls and assist customers
- Cross-train in other functional areas
- Maintain regular and prompt attendance
Skills
- Customer service
- Relationship building
- Cash handling
- Regulatory compliance
- Communication
- Teamwork
About the Company
- Austin Bank
