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About the Role

The Facility Manager coordinates and supervises the 24x7 operations of one or more buildings, ensuring optimal performance, safety, and compliance standards. This role manages facility operations, maintains equipment, and ensures a high level of service for multiple customers.

Responsibilities

• Lead and mentor a team of facility technicians and support staff.
• Ensure conformance with all change control development, approvals, and execution.
• Assist in the hiring, training, and management of operations personnel on site.
• Leads the company culture via mentoring of operations personnel in career and personal development.
• Oversee all aspects of facility operations to ensure efficient and effective operation.
• Support the scheduling, development, and execution for all preventive maintenance, contracted maintenance, and general maintenance.
• Ensure compliance with industry standards, regulations, and safety protocols.
• Conduct regular safety inspections and manage emergency response procedures.
• Review and approve change requests, MOPs, SOPS, and EOPs.
• Maintain accurate records of facility operations, maintenance activities, and customer interactions.
• Provide regular reports to senior management on facility performance metrics.
• Continuous evaluation of all building systems to ensure efficient operations.
• Enforce safe work responsibilities and safety procedures capabilities of critical facilities employees and contractors.
• Evaluate, assign, and monitor the maintenance, operations, and incident handling of critical facilities employees and contractors.
• Serve as the primary point of contact for customers, addressing concerns promptly and maintaining strong relationships.
• Partner with internal departments to support sales tours, customer fit outs, customer events, sustainability & safety initiatives, capital projects and audits.
• Assist in developing, managing, and forecasting OPEX and CAPEX budget for the facility.
• First responder in site escalation to emergency situations and customer concerns.
• Ensure compliance with applicable codes, requisitions, government agencies, and directives related to building operations.
• Primary technical resource for building specifics in all facility & operational facets.
• Thorough understanding of deployed Aligned product & infrastructure.
• Key stakeholder in evaluating Aligned’s processes to ensure continuous improvement and innovation.

Requirements

• Minimum five years of increased responsibility and oversight of building systems and critical facilities equipment.
• Ability to comprehend, analyze, and interpret complex project documents, AutoCAD, Visio, and PDF documents.
• Ability to project manage effectively.
• Ability to develop installation standards and project tracking/management documents.
• Ability to effectively respond, verbally or written, to sensitive issues, complex inquiries, or complaints.
• Requires a high level of commitment to customer service, whether co-workers or clients.
• Requires knowledge of all applicable rules, laws, codes, regulations, and ordinances in performing data/communications and MEP projects.
• Ability to estimate cost of client installations and other assigned projects.
• Cost tracking for projects.
• Knowledge of purchase order requests process and invoice tracking.
• Ability to analyze and solve problems involving several options with limited information.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form and to work independently.
• Demonstrate ability to work well under pressure with a proactive approach to unusual occurrences.
• Requires good organizational skills, attention to detail and an openness to new ideas and procedures.
• MSOffice applications. i.e., Excel, Outlook, Word, and PowerPoint.
• Occasional travel may be required for training and/or to support other business-related requests.

Skills

• Leadership
• Communication
• Collaboration
• Mentoring
• Teamwork
• Problem-solving
• Customer service
• Project management
• Budget management
• Technical resource
• Data center operations

Location

• Onsite

Work Type

• Full-time

Experience Level

• 5+ years of experience

Education Level

• Professional licenses are strongly preferred (electrical and mechanical licenses).

Salary/Compensations

• $150,000 - $160,000

Benefits

• Comprehensive benefits package
• Medical, dental, and vision insurance
• Health Savings and Flexible Spending Accounts
• HSA with employer contribution
• FSA's for health and dependent care
• 401(k) plan with company match
• Paid Time Off and Holiday Pay
• Short-Term Disability
• Life Insurance
• Long-Term Disability
• Voluntary life, critical illness, legal, and additional disability coverage
• Employee assistance program (EAP)
• Wellhub gym membership
• Wellness initiatives
• Bonus opportunities
• Professional development opportunities

About the Company

• Aligned Data Centers is one of the fastest-growing, privately held data center companies.
• We are committed to bringing passion and customer focus to the business.
• Our culture is founded in passion, engineered from innovation, and driven by the pursuit of operational excellence.
• We are dedicated to driving positive change in the industry through continuous data center innovation, diversity and inclusion, and corporate sustainability.
• We celebrate success across our platform and the teams that drive it.

Equal Opportunity

• Aligned is equally committed to fostering an inclusive workplace and providing equal employment opportunities for all employees.
• We ensure that all applicants and team members are considered for employment, advancement, and all other employment-related matters without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military or veteran status, or any other characteristic protected by applicable law.
• If you require a reasonable accommodation to perform the essential functions of your job due to a disability or medical condition, please contact our People & Culture team.
• Accommodation requests will be reviewed on a case-by-case basis in accordance with applicable laws.
• Aligned will make reasonable accommodations where necessary to enable qualified individuals with disabilities to perform the essential functions of their role.