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About the Role

Jam City is seeking an experienced Game Director to lead the vision, strategy, and performance of Bingo Pop, a leading mobile casual casino game. This role is accountable for the long-term health and growth of the product, balancing player satisfaction with business performance while leading a cross-functional team. The ideal candidate combines strong product instincts, exceptional leadership, analytical rigor, and a deep understanding of the free-to-play mobile gaming market.

Responsibilities

• Own the long-term product vision and strategic roadmap, including defining clear quarterly and annual objectives aligned with company and studio goals.
• Identify growth opportunities through feature innovation, content expansion, economy improvements, and player experience enhancements.
• Balance short-term business performance with long-term franchise health.
• Lead LiveOps strategy, including events, promotions, content cadence, economy management, and feature launches.
• Ensure liveops delivers engaging player experiences while maximizing retention and monetization.
• Continuously optimize the player lifecycle through experimentation and data-driven decision making.
• Monitor industry trends and the competitor landscape to evolve thinking and roadmap.
• Own the game's overall business performance, including working closely with studio & executive leadership to set annual revenue and budget goals.
• Manage key KPIs and metrics (revenue, bookings, DAU/MAU, Retention, monetization, and overall game profitability).
• Monitor performance against target and proactively adjust strategy to improve results.
• Lead and inspire a multidisciplinary development team by establishing a high-performance culture centered around accountability, collaboration, and continuous improvement.
• Coach functional leaders while removing obstacles and aligning priorities.
• Foster an environment where creativity and data-driven decision making co-exist.
• Partner closely with central leaders to ensure alignment around game objectives and execution priorities.
• Lead and manage with a player-first mindset and champion the player experience by understanding player motivation and behaviors, improving onboarding and progression, enhancing social features, reducing friction, and increasing long-term engagement.
• Represent the game to internal and external partners, including presenting product strategy, performance, and roadmap to executive leadership.
• Clearly communicate risks, opportunities, investment needs, and strategic recommendations.
• Represent the game during portfolio reviews and business planning cycles.

Requirements

• 5+ years in mobile free to play gaming.
• 3+ years leading a live mobile game or product team.
• Experience owning or significantly influencing a P&L.
• Strong understanding of LiveOps strategy.
• Experience with free-to-play economies and monetization.
• Proven ability to improve engagement and revenue through product innovation.
• Excellent communication and leadership skills.
• Strong analytical and data-driven mind-set.

Skills

• Casual casino or social casino experience
• Experience managing Bingo or card-based games
• Experience scaling mature live-service games
• Familiarity with experimentation frameworks and A/B testing
• Experience collaborating with User Acquisition and CRM teams
• Experienced a full production from inception to live-ops of a high-profile f2p casual game.
• Ability to prototype and demonstrate ideas

Location

• Toronto

Work Type

• Full-time

Experience Level

• 5+ years in mobile free to play gaming
• 3+ years leading a live mobile game or product team

Benefits

• Unlimited Vacation
• Employer Paid Benefits
• Additional Flex Healthcare Spending
• Parental leave and Kin care
• RRSP Matching
• Company Events such as movie night, trivia, game shows & more

About the Company

• Jam City is a leading entertainment studio with a proven track record of creating some of the world’s most beloved casual puzzle and story-driven mobile games. As the creative force behind fan-favorite, award-winning titles such as Harry Potter: Hogwarts Mystery, Cookie Jam and Panda Pop, Jam City develops engaging and dynamic games that become an enduring part of our players’ lives. The company is headquartered in Los Angeles with a global network of studios and talent.

Equal Opportunity

• We believe in creating games that unite people across the world and that showcase our commitment to providing an environment that is both inclusive and diverse for our players and employees.
• We strive to create a workforce that is reflective of our global player community as we know that we are stronger and better when we play together.
• To help promote an inclusive culture, we celebrate the visible and invisible diversity of our Jam Citizens through initiatives including Employee Resource Groups, cultural events, trainings, speaker series, and more.
• Jam City is an equal opportunity employer.
• We enthusiastically accept our responsibility to make employment decisions without regard to race, age, sex (including pregnancy), national origin, ancestry, religion, ethnicity, marital, or domestic partnerships status, disability, genetic information (including the refusal to submit to genetic testing), predisposing genetic characteristics, military status, veteran status, domestic violence victim status, sexual orientation, gender identity or expressions, or any other classification protected by federal, state, and local laws.
• Our management is committed to following this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruiting, pay, and other forms of compensation, training, and general treatment during employment.