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About the Role

As a Field Application Engineer, you will manage the deployment, maintenance, and support of robotic systems throughout their lifecycle. This hands-on role bridges the gap between customers and the product, involving both on-site customer support and in-house technical operations.

Responsibilities

• Deploy, configure, test, and troubleshoot robotic systems at customer sites.
• Train customers on robot operation, maintenance, software workflows, and best practices.
• Provide remote and on-site technical support to diagnose hardware, software, and operational issues.
• Travel domestically and internationally to support deployments, training, and customer success.
• Prepare, inspect, calibrate, and validate robots before shipment and deployment.
• Perform routine maintenance, repairs, upgrades, and quality checks on the internal robot fleet.
• Assemble, repair, and troubleshoot electrical, mechanical, and electromechanical components.
• Support engineering with product testing, validation, prototype evaluation, and new feature verification.
• Maintain spare parts inventory, repair records, and service documentation.
• Document customer issues and field learnings to improve internal knowledge and training materials.
• Communicate product improvement opportunities to Engineering and Product teams.
• Improve deployment processes, service procedures, and technical documentation.

Requirements

• 3+ years of experience in robotics, field applications, technical support, hardware support, autonomous systems, drones, or mechatronics.
• Experience working directly with customers in technical support, deployment, or field service.
• Hands-on experience with robotics, electronics, wiring, sensors, batteries, motors, and mechanical assemblies.
• Strong troubleshooting skills across hardware, electrical, mechanical, and basic software.
• Experience assembling, repairing, maintaining, or testing complex technical equipment.
• Familiarity with diagnostic tools, firmware updates, software logs, or basic debugging.
• Strong communication skills with the ability to explain technical concepts to diverse audiences.
• Ability to work independently in the field and collaborate with cross-functional teams.
• Organized, detail-oriented, and proactive in managing equipment and documentation.
• Comfortable working in a fast-paced startup environment.
• Willingness to travel domestically and internationally.
• Valid driver’s license.

Skills

• Robotics
• Technical support
• Hardware troubleshooting
• Electrical and mechanical assembly
• System diagnostics
• ROS
• Linux
• Git
• Scripting
• GNSS/GPS
• Construction technology
• Surveying
• Autonomous vehicles
• Drone operation

Location

• San Francisco, CA
• Domestic and international travel required

Work Type

• Full-time

Experience Level

• 3+ years

Salary/Compensations

• Competitive salary

Benefits

• Equity
• Comprehensive benefits

About the Company

• Civ Robotics transforms infrastructure and renewable energy construction through autonomous layout solutions.
• The company empowers construction teams to build faster and more accurately using robotics.
• Technology is utilized across solar farms, earthworks, roads, and airports globally.