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About the Role

Twitch is seeking a People Partner to support employees, senior managers, and Principal People Business Partners with people programs and experiences. This role requires understanding the business, connecting with employees, and a passion for Twitch's culture. Success depends on organized routines, strong follow-through, and effective partnerships.

Responsibilities

• Establish relationships with leaders up to the senior manager level, acting as a liaison between the People Team and the business.
• Coach senior managers on behaviors that impact engagement and retention.
• Reinforce expectations and guide leaders in effectively utilizing available resources to improve team communication, recognition, and performance conversations.
• Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters.
• Handle sensitive information with discretion and professionalism.
• Hold Exit Interviews with departing employees and analyze qualitative feedback on a regular basis.
• Support a positive employee experience by executing key, cyclical programs in partnership with Principal People Business Partners and other cross-functional partners.
• Collaborate across the People and Places teams, across departments within Twitch and with our partners at Amazon.

Requirements

• Bachelor's degree or equivalent work experience
• Basic proficiency with Microsoft Office Suite and Google Suite (e.g., creating documents in Word/Google Docs, using basic spreadsheet functions in Excel/Google Sheets, managing calendars)
• Ability to maintain confidentiality in handling sensitive information
• Experience communicating effectively with diverse audiences (e.g., explaining processes, addressing concerns, providing technical guidance)

Skills

• Human Resources
• Human Resources Management
• Labor Relations
• Business/Management
• Psychology
• Customer service
• People-facing roles
• Effective verbal and written communication
• Analyze information
• Solve problems
• Data-driven decisions
• Microsoft Excel
• Google Sheets
• AI-powered tools
• HR analytics platforms
• Emerging technologies
• Organizational skills
• Manage multiple priorities
• Meet deadlines
• Deliver results
• Fast-paced, dynamic environments
• Building partnerships
• Collaborating effectively across teams
• Adaptability
• Autonomy
• Sound judgement
• Navigate ambiguous situations
• HR processes
• HR policies
• Problem-solving skills
• Resourcefulness

Location

• US, WA, Seattle
• US, CA, San Francisco
• US, NY, New York

Work Type

• Full-time

Experience Level

• Senior

Education Level

• Bachelor's degree
• PHR
• SPHR

Salary/Compensations

• $80,400—$118,400 USD
• $74,400—$130,200 USD

Benefits

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount
• Sign-on payments
• Restricted stock units (RSUs)
• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• Paid time off
• Parental leave

About the Company

• Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more.
• We’re about community, inside and out.
• We’re on a quest to empower live communities.

Equal Opportunity

• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.