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About the Role
As Associate Director, Commercial Excellence, you will shape how Redcare Pharmacy brings its non-Rx assortment to life across Europe. This role involves building a new commercial excellence function from the ground up, creating scalable strategies to turn assortment decisions into customer-centric and commercially successful initiatives across multiple markets.
Responsibilities
- Build and scale the Commercial Excellence function by establishing the operating model, governance, roadmaps, and success metrics for consistent execution across European markets.
- Lead high-impact commercial initiatives such as bundles, sets, supplier activation, and merchandising projects to increase customer relevance, visibility, and conversion.
- Drive cross-functional strategic projects by collaborating with Category Management, Product Data Management, Strategic Procurement, Commercial Operations, Retail Media, Marketplace, Marketing, Pharma, and Operations.
- Leverage assortment performance, category insights, and customer behavior to identify scalable growth initiatives and improve commercial performance.
- Introduce clear prioritization frameworks, dashboards, and governance structures to enable informed decision-making and continuous optimization.
Requirements
- 8 years of extensive experience in Commercial Excellence, Category Strategy, E-commerce, Retail, FMCG, Consulting, or a comparable commercial environment.
- Proven track record of delivering measurable business impact.
- Strong understanding of assortment management, merchandising, supplier activation, digital retail, or marketplace dynamics.
- Ability to translate insights into commercial actions.
- Enjoy building new capabilities from scratch, combining strategic thinking with a pragmatic, hands-on approach.
- Ability to execute in a fast-paced environment.
- Confident communication in English.
- Thrive in an international, highly collaborative environment.
- Ability to influence senior stakeholders.
Skills
- Commercial Excellence
- Category Strategy
- E-commerce
- Retail
- FMCG
- Consulting
- Assortment Management
- Merchandising
- Supplier Activation
- Digital Retail
- Marketplace Dynamics
- Strategic Thinking
- Hands-on Execution
- Cross-functional Collaboration
- Stakeholder Influence
Location
- Europe
Work Type
- Work from Home (up to 20 days/year within the EU)
Experience Level
- 8 years of experience
Benefits
- Comprehensive onboarding program (Welcome days)
- Work from Home flexibility (up to 20 days/year within the EU)
- Support for personal development through training
- 10% employee discount on over-the-counter, beauty, and personal care products
- 20% employee discount on nu3 products
- Team building events (Redcare events)
- Celebration parties
About the Company
- Europe’s No.1 e-pharmacy powered by passionate teams and cutting-edge innovation.
- Strives to create a healthy collaborative work environment where every employee feels valued and inspired.
- Vision: “Until every human has their health”.