About the Role
The Seller Risk Product team's vision is to ensure eBay remains a trusted marketplace by building advanced risk management capabilities and intuitive experiences that enable legitimate sellers to grow their businesses, while proactively preventing fraudulent and abusive behavior. We are seeking a Senior Product Manager to help define and implement the product strategy for Seller Risk management, driving initiatives end-to-end from customer discovery to launch.
Responsibilities
- Build Product Strategy & Vision: Responsible for the full vision and end-to-end execution of key product solutions, developing and championing a data-driven and market-informed product strategy aligned with eBay's corporate strategy.
- Customer-Centric Design: Demonstrate a steadfast focus on listening to end-users and foster their voice into the customer-centric design process, leveraging design and research partnerships for insights and feedback throughout the product lifecycle.
- Continuous Improvement: Build processes for continuous improvement.
- Break Down Silos & Enable Collaboration: Create connections and processes across teams to drive efficient cross-team collaboration and clear alignment with global markets, analytics, design, structured data, and focused categories.
- Build Risk Capabilities: Build risk capabilities needed across eBay, eBay Live, and its subsidiaries.
Requirements
- 5+ years of validated experience building products.
- Deep expertise in customer-focused product management and product development lifecycle.
- Experience with risk or trust management on online marketplaces and eCommerce platforms preferred.
- Technical depth and validated experience with building engaging, customer-focused end-to-end UX experiences.
- Designing elegant solutions to complex problems requiring integrations with multiple platforms, domains, and services.
- Driving analysis of qualitative and quantitative data and metrics to derive opportunities, gaps, and solutions.
- Experience handling multiple complex, multi-phase strategic products in parallel.
- Ability to lead matrixed teams in a global context to successful delivery and excellence.
- Consistent track record and in-market examples of defining a strategic vision for a new and innovative portfolio of products that drove significant impact for millions of end users at a global scale.
Experience Level
- Senior
Education Level
- Bachelor's degree or equivalent experience in Engineering or Business management.
Salary/Compensations
- 109,000 - 145,800
Benefits
- Total compensation package may include a target bonus and restricted stock units.
- Full range of medical, financial, and/or other benefits.
- 401(k) eligibility.
- Various paid time off benefits, such as PTO and parental leave.
About the Company
- eBay is a global ecommerce leader changing the way the world shops and sells.
- Our platform empowers millions of buyers and sellers in more than 190 markets.
- We’re committed to pushing boundaries and reinventing the future of ecommerce for enthusiasts.
- Our customers are our compass, authenticity thrives, bold ideas are welcomed, and everyone can bring their unique selves to work.
- We are in this together, sustaining the future of our customers, our company, and our planet.
- Join a team of passionate thinkers, innovators, and dreamers to connect people and build communities to create economic opportunity for all.
Equal Opportunity
- eBay is an equal opportunity employer.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.
- If you have a need that requires accommodation, please contact us at talent@ebay.com.
- We will make every effort to respond to your request for accommodation as soon as possible.
- View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
