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About the Role

RPM is a people-first organization dedicated to providing industry-leading compensation, comprehensive benefits, and clear paths for career advancement through training and education.

Responsibilities

• Greet and qualify prospects using lead management software.
• Process applications, including credit checks and rental history verification.
• Show apartments, close sales, and conduct community orientations.
• Manage lease renewals, move-outs, and maintain property management software data.
• Oversee rent collections, enforce lease terms, and initiate eviction proceedings when necessary.
• Promote resident satisfaction by resolving complaints and service requests.
• Conduct market research on competing properties and implement outreach marketing.
• Maintain an active social media presence to enhance property visibility.
• Complete all lease-related paperwork for move-ins and move-outs in a timely manner.

Requirements

• High school diploma or GED.
• Ability to sit for extended periods.
• Ability to climb stairs.
• Ability to read documents and computer screens.
• Ability to hear and understand verbal communications.
• Ability to lift or carry items up to 20 pounds.
• Ability to operate standard office equipment.
• Must be able to work on-site with exposure to outdoor elements.
• Must be able to work in confined spaces or heights.
• Flexible schedule including weekdays, nights, and weekends.
• Successful completion of a background check.
• Valid driver's license preferred.

Skills

• Customer service
• Apartment leasing
• Accounting
• Microsoft Office Suite
• Project Management
• Social media management

Work Type

• On-site
• Full-time

Experience Level

• At least one year of experience in customer service or apartment leasing

Education Level

• High school diploma or GED

Benefits

• Weekly pay for onsite associates
• Comprehensive healthcare coverage
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with company match
• Professional development and career growth opportunities
• Diversity, Equity, Inclusion and Belonging (DEIB) initiatives
• Employee Resource Groups (ERG)
• Paid time off, floating holidays, and volunteer days
• Discounted perks including Costco membership, movie tickets, and travel discounts

About the Company

• RPM Living is a property management company focused on people-first success.

Equal Opportunity

• RPM Living is an Equal Opportunity Employer.
• RPM Living participates in E-Verify.