About the Role
The Front Desk Administrative Assistant provides clerical support, administers parking and access cards, and assists with ongoing and one-time special projects. This role serves as the friendly first point of contact for individuals visiting or calling BlueStone’s head office.
Responsibilities
- Provide a warm and professional welcome to visitors, contractors, tenants, and team members
- Answer, screen, and direct calls through a multi-line phone system
- Respond to general inquiries or connect people with the appropriate team member
- Sort and distribute incoming mail and assist with couriers, scanning, photocopying, faxing
- Maintain front desk flowers and ensure reception, boardroom, kitchenette, and lunch areas are tidy and stocked with refreshments and snacks
- Administer access cards for commercial properties, including issuing cards, updating users, maintaining records, and managing contractor access
- Support parking administration, including parking records, tenant files, waiting lists, distribution lists, invoices, receipts, correspondence, and follow-up on outstanding parking payments
- Maintain accurate logs and tracking spreadsheets related to parking, access cards, work orders, keys, and other property-related records
- Enter and update work orders using Yardi FM and provide backup work order entry support when needed
- Assist with purchase orders, chargeback invoices, maintenance coordination, daily security report reviews, and communication with operations team members or custodial staff
Requirements
- 1 to 2 years of experience in a similar administrative, reception or office support role
- Proficient with computer and multi-line phone systems
- Exceptional customer service and interpersonal skills
- Excellent verbal and written communication skills
- Intermediate knowledge and ability in Microsoft Office (Word, Outlook, Excel)
- Strong organization, time management, accuracy and follow through
- Demonstrated proficiency in word processing, data entry and spreadsheet creation
- Criminal background check will be required for the successful candidate (paid by BlueStone)
Skills
- Multi-line phone systems
- Microsoft Office (Word, Outlook, Excel)
- Word processing
- Data entry
- Spreadsheet creation
Location
- Downtown London
Work Type
- Full-time
- Onsite
Experience Level
- 1-2 years
Benefits
- 3 Weeks Vacation
- Signing Bonus
- Group Retirement Savings Plan
- Health and dental benefits
- Paid Better Days off
- Free parking space downtown
- Employee initiatives, events, and appreciation
- Opportunity for training and professional development
- Applauz Employee Rewards and Recognition Platform
About the Company
- BlueStone Properties Inc. has been an award-winning industry leader in property management, construction, and development for three generations.
- Certified Great Place to Work® for 6 consecutive years, ranked 4th Best Workplace in Canada in 2026
- Green Economy London Leader with many sustainability initiatives in place and energy star certified properties
Equal Opportunity
- BlueStone Properties Inc. is an equal opportunity employer and encourages diversity in the workplace.
- Accommodations are available upon request during the recruitment and selection process.
