About the Role
We create communities where employees thrive in their work, helping our residents thrive in their homes. Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits.
Responsibilities
- Perform and manage housekeeping functions while maintaining a clean and safe environment for residents and staff.
- Ensure cleanliness standards put in place by Atria.
- Perform and manage assigned cleaning duties for apartments, interior and exterior common areas, and amenities.
- Maintain a high level of cleanliness in assigned areas.
- Participate in staff selection process and interview candidates as needed.
- Create staffing schedules, ensuring community needs are met.
- Assign personnel to established work areas and duties.
- Plan, coordinate and monitor assigned work to ensure proper frequencies are maintained.
- Ensure staff receives proper orientation, initial training, and ongoing education.
- Ensure duty lists are reviewed and current at all times.
- Provide and monitor individual guidance and motivation to associates.
- Perform periodic performance evaluations, coaching and discipline of staff, if required.
- Monitor staff attendance and take proactive action when patterns of absenteeism are observed.
- Ensure housekeeping equipment is in a safe, clean, and good working condition.
- Actively participate in community and departmental safety programs.
- Assist housekeepers on an as-needed basis.
- Submit recommendations to management for painting, repairs, etc.
- Ensure housekeeping office, storage, and closets are clean, organized, and professional.
- Inventory supplies and equipment; assist with ordering supplies.
- Responsible for cleaning of public areas and residents’ apartments, including bathrooms, kitchens, patios and windows, floors, furniture and common areas.
- Familiar with and understand Atria’s Housekeeping Policy & Procedure manual.
- Monitor all housekeeping duties of staff, including replacing and hanging draperies, changing beds, inspecting for bed bugs, cleaning public restrooms and replenishing supplies, sweeping, scrubbing, waxing, and polishing floors, cleaning rugs, carpets, upholstered furniture, and draperies, dusting furniture and equipment, polishing metalwork, washing walls, woodwork, windows, door panels, and sills, window washing, upkeep of storage and utility areas, stocking of housekeeping cart, emptying trash and transporting to disposal.
- Responsible for all laundry duties including washing, drying and ironing resident laundry and community linens and textiles, folding and/or hanging laundry appropriately, distributing laundered articles and linens, and oversight of the cleanliness of resident laundry.
- Ensure with Maintenance that trash and dumpster areas are clean.
- Report resident issues or changes in health or living status promptly.
- Report potentially unsafe conditions or maintenance related issues promptly to Supervisor.
- Personally handle any resident or resident family customer service issues.
- May perform other duties as needed and/or assigned.
Requirements
- Three to five years proven housekeeping supervisory experience plus actual housekeeping/janitorial experience.
- Demonstrated ability to create and deliver group presentations on property related subject matter and to write reports in a clear, concise form.
- Ability to perform basic arithmetic skills.
- Ability to frequently operate general office equipment.
- Must successfully complete all Atria specified training programs.
- Able to operate cleaning equipment.
- Able to work various schedules and shifts as needed.
- Able to print and speak simple sentences in English.
- Able to perform numerical operations using units of United States’ currency and weight measurement, volume, and distance.
- Familiar with all types of surfaces and respective cleaners.
- Experience in carpet cleaning (all types) and upholstery cleaning.
- Familiar with isolation and infection control.
- Able to operate extractors, brooms, wet-dry vacuum, carts, scrubbers, sprayers, hoses, vacuums, and washer/dryer (commercial).
- Understands Lock Out/Tag Out procedures.
- Understands SDS Sheets.
- Ability to recruit, train, and manage performance of team members.
Skills
- Housekeeping
- Janitorial
- Staff selection
- Staff scheduling
- Training
- Performance management
- Customer service
- Basic arithmetic
- Operating office equipment
- Operating cleaning equipment
- Carpet cleaning
- Upholstery cleaning
- Isolation and infection control
- Lock Out/Tag Out procedures
- SDS Sheets
Work Type
- Full-time
Experience Level
- 3-5 years supervisory experience
- Housekeeping/janitorial experience
Education Level
- High school diploma or GED preferred
Salary/Compensations
- $67,000.00/yr - $77,050.00/yr
Benefits
- Paid holidays and PTO
- Annual anniversary rewards
- Health, Dental, Vision, and Life Insurance
- Retirement Savings Plan / 401(k) employer match
- Tuition reimbursement (U.S Based Communities)
About the Company
- Atria Senior Living creates communities where employees thrive in their work, helping residents thrive in their homes.
