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About the Role

This position is responsible for the accurate and timely testing of consumer products, reporting data, and writing technical reports.

Responsibilities

• Knowledge of how to access the latest revisions of standards, protocols, and test methods, with direction.
• Evaluate products submitted for testing for quality / safety issues, with direction from senior staff in a limited scope.
• Prepares a variety of samples for testing using prescribed testing methods, following testing standards / specifications, in a limited scope.
• Conducts testing or analyzes a variety of consumer products for basic bench analysis and limited analytical instrumentation using prescribed testing methods, following testing standards / specifications appropriate to the sample, in a limited scope.
• Use and verify (if applicable) test equipment and instruments, and maintain record keeping system for calibration / quality system integrity with direction.
• Maintain test equipment, supplies, lab cleanliness (and limited analytical instrumentation).
• Accurately record test data per BV Quality guidelines.
• Assist with department testing in other areas, with direction, as required.
• Organizes and manages workload to meet or exceed laboratory turn around time and client expectations.
• Assist in the technical and administrative aspects of various departmental projects as directed.
• Accurately compile data, prepare and review written technical reports in a limited scope.
• Interface with senior staff for direction on interpretations pertaining to compliance and standards.
• Identify and troubleshoot technical issues in a limited scope with direction from senior staff.
• Adhere to the requirements of the Bureau Veritas Consumer Products Services Quality System.
• Provide feedback to department manager regarding departmental systems, processes and recommendations for improvements and meeting department / quality objectives.
• Follow the guidelines set forth in the Bureau Veritas Consumer Products Services, Inc Safety / Chemical Hygiene Plan.
• Evaluate test results data, with direction.
• Interpret and apply industry standards within a limited scope and with direction.
• Offer problem resolution, as applicable, for any client issues/questions identified, while aiming to enhance client satisfaction and improving client relations.
• Conduct verbal and written communications with internal clients regarding administrative and technical issues, with direction.
• Participate with senior staff in client meetings / visits, when appropriate.
• Consult with other technicians / engineers on various issues, seeking direction as needed.
• Write, train, implement and update lab procedures with direction from senior staff.
• Independently evaluate test results data.
• Reviews contract requirements prior to testing in order to ensure adherence, in a limited scope.
• Train employees on sample preparation/testing methods and procedures.
• Interpret and apply industry standards within a limited scope.
• Organize and monitor workflow of other technicians in the lab.
• Provide direction/mentoring to other technicians.
• Assist in the development of tests specifications / methods with direction from senior staff.
• Prepare quotes with client services in a limited scope and with direction.
• Identify and implement improvements in the areas of testing quality, accuracy, and efficiency.
• Develop/update test protocols to include current and correct testing that incorporate client specific requirements.
• Assist with any special projects as needed.
• Assist with report writing by consolidating data and filling data into protocols.

Requirements

• Problem solving and process improvement ability.
• Possess and demonstrate written and verbal communication skills.
• Organization and time management skills.
• Ability to perform multiple tasks.
• Ability to prioritize individual workload to meet or exceed deadlines.
• Individual and team work ethic.
• Basic computer skills: Windows, Word & Excel.
• Attention to detail.
• Technical aptitude.

Location

• Buffalo

Work Type

• Full-time

Experience Level

• Technician III: 2 year technical degree and 2-4 years related experience; or 4 year technical degree and 6 months related experience.

Education Level

• 2 year technical degree
• 4 year technical degree

Salary/Compensations

• $20-$22 an hour

About the Company

• Business Title: Heavy Metals Technician III
• Position Title: Technician III
• Division: Consumer Products Services
• Entity: Consumer Products Services
• Reports to: Supervisor, Heavy Metals & Analytical
• FLSA: Non-Exempt
• Hours Worked: Typically, Monday through Friday, 40 per week. However, must be flexible to meet the needs of the department and complete other projects as assigned.