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About the Role

As a Lab Patient Technician, you will be responsible for the specimen collection process, from greeting patients through to preparation of specimens for transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’ lives.

Responsibilities

• Greet and request required information from patients, explain the specimen collection process, and ensure patients have followed necessary test protocol prior to specimen collection.
• Perform phlebotomies, connect/disconnect holter monitors, and perform ECG tracings.
• Perform special test collections, such as medical/legal drug screens, paternity tests, and clinical trials, and complete related documentation.
• Maintain client relationships, including responding to inquiries and following up on requests.
• Complete data entry of required patient demographics, requisition information, and other information related to processing test results.
• Prepare specimens for transportation and testing.

Requirements

• Successful Candidate for this position should be able to demonstrate strong customer service understanding, data entry skills, blood collection technique, good punctuality and have the flexibility to be able to work any shifts ranging between 6:45am-6:30pm (Monday-Friday) and 6:45am-2:00pm on (Saturdays and Sundays).
• Successful candidate will be required to work in nearby PSCs within the region whenever operationally needed.
• Ability to maintain the strictest standards of patient privacy and confidentiality.

Skills

• Customer service
• Data entry
• Blood collection technique
• Phlebotomy
• ECG
• Communication skills
• Computer skills
• Typing speed of 40 wpm
• Patient service
• Empathy
• Flexibility
• Adaptability to change
• Problem solving skills

Work Type

• Part Time

Education Level

• Graduate of an approved Laboratory Assistant program or equivalent are preferred.
• Phlebotomy experience is an asset.
• ECG training or experience is an asset