About the Role
The Tile Shop is seeking a people and sales-driven Store Manager with a leadership spirit to provide the highest level of leadership to their team and ensure outstanding customer service. You will lead by example to build, develop, and inspire your team towards successfully achieving sales goals and creating the ultimate customer experience.
Responsibilities
- Build and develop a well-rounded team of Assistant Managers and Sales Associates.
- Train and coach employees on policies, procedures, and job duties.
- Proactively greet customers and develop lasting relationships.
- Sell tile and related products to exceed customer expectations.
- Learn and use knowledge of all store and warehouse operations.
- Lead by example to achieve sales goals.
- Learn the installation process and products to educate customers.
- Track established store sales goals.
- Provide customers with updates on product delivery status.
- Maintain professional standards to protect The Tile Shop brand.
- Develop schedules for direct Store Associates and Store Warehouse Personnel.
- Maintain inventory accuracy.
- Use good business practices at all times.
- Perform other duties as assigned.
Requirements
- 2+ years of experience in retail management
- Previous sales experience
- Proven ability to build, develop, and motivate a sales team.
- Strong work ethic with a drive to exceed expectations.
- Ability to work well with others in a fast-paced, commission sales environment.
- Open to learning and growing independently and from feedback.
- Ability to lead with a positive attitude and contagious enthusiasm.
- Detail oriented and highly organized.
- Possess a Sense of Design: ability to put together various styles, colors, and textures.
- Basic mathematical and computer skills.
- Ability to read, write, and speak in English.
- Previous experience in a related field preferred.
Skills
- Sales
- Leadership
- Customer Service
- Team Building
- Coaching
- Inventory Management
- Scheduling
- Design Sense
Location
- Region 07
Work Type
- Full-time
Experience Level
- Retail Management
Salary/Compensations
- Competitive Pay with Unlimited Earning Potential
Benefits
- Competitive Pay with Unlimited Earning Potential
- Individual Career Growth Opportunities & Excellent Training
- Competitive & Comprehensive Benefit Package
- HSA Employer Contributions
- 401(k) Plan with employer matching
- Team Focused Work Environment
About the Company
- The Tile Shop is hiring a Store Manager with a people and sales-driven leadership spirit.
Equal Opportunity
- The Tile Shop is an Equal Opportunity Employer.
