About the Role
Join our Meta Retail Store team, bringing Ray-Ban AI Glasses & Meta Quest mixed reality to life. As a Meta Experience Expert, you will deliver a best-in-class, white glove experience through immersive, hands-on demos of cutting-edge wearable & mixed reality technology. You will be the face of our client's brand while educating consumers and converting demos to new customer acquisitions. Our ideal candidate is tech-savvy with high attention to detail, exemplary communication skills, and obsessed with world class customer service.
Responsibilities
- Become the go-to product expert, building a deep understanding of products and articulating features, benefits, and real-world impact.
- Deliver immersive, hands-on demos showcasing how mixed reality and wearable technology can transform customer experiences.
- Guide customers through transactions using the Point of Sale (POS) system.
- Consistently meet or exceed sales goals and key performance indicators, partnering with the Retail Manager to build action plans when targets fall short.
- Execute daily operational tasks, including opening and closing procedures, and ensure interactive displays are functioning, clean, and engaging.
- Arrive on time with a proactive, can-do attitude, supporting team goals and contributing to a high-performance environment.
- Perform additional duties as needed to support store operations and deliver exceptional customer experience.
Requirements
- High School Diploma or equivalent
- 2+ years of customer-facing experience in premium retail
- Proven experience in presentation, public speaking, and/or storytelling
- Must have reliable transportation to get to and from work on time
- Flexible availability including nights & weekends
- The employee is required to engage with customers while talking, standing, walking, and conducting demos of our client’s product, which includes repetitive use of hands, arms, legs, and grasping.
- Frequently lift and carry up to 25 pounds.
- Occasionally lift and carry up to 50 pounds.
- Continuous hand/eye coordination and fine manipulation.
Skills
- Exemplary interpersonal communication, soft skills, written, verbal, and on-camera
- Ability to leverage advanced customer service and industry-related experience to engage with consumers
- Results and detail-oriented
- Extremely tech-savvy and passionate about technology
- Ability to ask effective questions and be an active listener
- High level of initiative and self-motivation with a continued drive to learn
- Strong problem-solving and conflict resolution skills
- Able to work well in a team environment
Location
- Retail Store
Work Type
- Part-time
- Full-time
Experience Level
- 2+ years of customer-facing experience
Education Level
- High School Diploma or equivalent
Salary/Compensations
- USD $25.00/Hr.
Benefits
- Weekly pay schedule and early wage access
- Paid required training (online, in-store)
- Paid drive time and mileage between stores
- Out of market travel pay (drive time, mileage, per diem, hotel)
- State-mandated sick time
- Referral bonus opportunities
- 401(k) after 12 months of employment
- Opportunity to work with a growing company that rewards and promotes its associates
About the Company
- Channel Partners is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact. Visit us at www.channelpartners.com for more information.
Equal Opportunity
- Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at-will employer.
