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About the Role
The GTM Associate is an entry-level position within the commercial team, offering a rotational program designed to develop future leaders in sales, account management, general management, or operations. This role involves selling into a complex healthcare value chain, requiring deep industry knowledge, credible communication, and broad go-to-market engagement.
Responsibilities
- Participate in a rotational program to gain experience across core commercial functions.
- Conduct provider outreach, including high-volume calls and email campaigns, to identify decision-makers and book qualified demos.
- Manage operational tasks to support deal progression and account management, including implementation, customer service, and problem-solving.
- Assist with platform implementation and back-office operations, including data quality work and onboarding new providers.
- Provide market feedback to Marketing and Product teams regarding provider engagement and challenges.
- Utilize enablement resources to rapidly learn the market and prepare for closing or ownership roles.
Requirements
- 1-3 years of experience, ideally from banking, consulting, or a high-performing startup.
- Willingness to learn the O&P and DME market from the ground up.
- Ability to learn industry specifics, including clinical and business language, and navigate complex workflows.
- Professionalism and persistence in navigating phone trees and front-desk staff.
- Ability to manage a high volume of work without letting tasks slip.
- Must be coachable and curious, with a hunger to learn new domains quickly.
- Must be poised and relentless in professional interactions.
Skills
- Sales
- Account Management
- Operations
- Implementation
- Customer Service
- Data Quality
- Communication
- Problem-Solving
- HubSpot
Location
- San Francisco, CA
Work Type
- Full-time
- Onsite
Experience Level
- Entry Level
- 1-3 years
Salary/Compensations
- Competitive compensation with strong base + meaningful upside tied to rotation and performance.
Benefits
- Meaningful equity
- Medical, dental, and vision coverage
- $15K relocation bonus for San Francisco moves
- Free custom insoles
About the Company
- Hike Medical is building the operating system for device-based care, managing the entire process from prescription to device delivery for orthotics, prosthetics, and DME.
- The company operates in a $100B market with a mission to reduce administrative waste and improve patient access to devices.
- Hike Medical has three core products: Hike Intelligence (AI for revenue cycle), Hike Clinical (point-of-care software), and Hike Lab (3D-printing factory).
- The company has raised $22M in Seed and Series A funding from top-tier investors.
- Hike Medical fosters a fast, results-first, high-ownership culture.
- The company is at the frontier of AI, manufacturing, and healthcare.