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About the Role
Front Desk staff are the first point of contact for patients in the clinic and are vital to creating a positive patient experience. LSCC is seeking Front Desk employees who are passionate about making a difference in our community and are in pursuit of meaningful work in a fun and friendly environment.
Responsibilities
- Clean and prepare the lobby upon arrival
- Greet patients as they arrive using our AIDET/LOC technique
- Check in patients and update patient charts as necessary
- Verify insurance and collect any copays as necessary
- Schedule appointments, answer phone calls, sort faxes, and complete any additional tasks
- Perform closing procedures at the end of each shift
Requirements
- High school diploma or GED
- Minimum of six (6) months of experience working in a professional administrative environment
Skills
- Prior medical office and/or healthcare setting experience
- Prior customer service experience
- Proficient with MS Office Suite (Word, Excel, and Outlook)
- Bilingual English/Spanish language skills
- Customer service
- Problem-solving skills
- Adaptability
- Attention to detail
Education Level
- High school diploma or GED
Salary/Compensations
- Competitive salary
Benefits
- Medical, Dental, and Vision insurance
- LSCC paid Life insurance
- LSCC paid Short-Term and Long-Term Disability insurance
- Paid Time Off
- 403b Employee Retirement Plan
About the Company
- At Lone Star Circle of Care (LSCC) we strive for exceptional, equitable patient care that leads to healthier communities.
- Our people and culture are our foundation.