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About the Role

Tomlinson's Feed is seeking Delivery Associates to join their family. As a Delivery Associate, you will be responsible for loading, transporting, and delivering items to guests or businesses while providing excellent customer service.

Responsibilities

• Load, transport, and deliver items to guests or businesses in a timely manner.
• Review orders before delivery to ensure they are complete and accurate.
• Load and unload items into vehicle in a safe and appropriate manner so that product will not be damaged during the delivery process.
• Provide excellent customer service, answering questions, and handle complaints from guests.
• Adhere to assigned routes and follow time schedules.
• Abide by all transportation laws and maintain a safe driving record.
• Work with dispatching team to resolve problems including order accuracy, and guest communication if needed (wrong address, gate code, etc.)
• Train new drivers as needed (demo loading procedures, using OnFleet, ride-along, etc.)
• Complete training courses to build product knowledge and stay up to date on new promos, products, and procedures.
• Assist in-store between delivery runs.

Requirements

• Delivery experience is a plus, but not required.
• A positive attitude and eagerness to help others is required.
• Must be at least 18 years of age.
• A clean driving record.
• Access to an insured vehicle which can be used for delivery.
• Up to date car registration.
• A smartphone with the ability to use our delivery app to navigate.
• Ability to lift and carry up to 50 pounds on a regular basis.

Work Type

• W2 positions

Salary/Compensations

• $15 per hour starting rate
• Average earnings between $20 - $25/hour with mileage reimbursement

Benefits

• Health insurance
• Paid time off
• Paid holidays
• Employer-matched 401(k)

About the Company

• Locally owned for 80 years, Tomlinson’s Feed is Central Texas’s favorite pet store with the healthiest products and world-class customer service.
• Winner of the Austin Chronicle’s “Best of Austin” for eleven years running.
• Team Tomlinson’s is passionate about helping our guests find the right nutrition for their pets.
• The local leader for healthy, natural pet nutrition.