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About the Role
The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have.
Responsibilities
- Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)
- Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control
- Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food
- Set and clear a table neatly and efficiently according to P.F. Chang’s specifications
- Learn curbside process and takeout expectations
- Conducts side-work as required for each shift
Requirements
- Previous experience is not required – we will train you!
- Must be at least 18 years old.
- Excellent customer service skills and etiquette.
- Ability to execute proper sanitation practices and safety procedures.
- Must be able to communicate effectively with co-workers and guests.
- Flexibility to work a variety of shifts.
- Ability to multi-task in a fast-paced, team-work environment.
Skills
- Customer service
- Communication
- Sanitation practices
- Safety procedures
- Multi-tasking
Work Type
- full-time
- part-time
Experience Level
- Entry Level
Salary/Compensations
- $17.00 - $20.00 / hour
Benefits
- Competitive pay
- Flexible scheduling
- Paid on the job training
- Opportunities for advancement – we promote from within
- Discounted meals
- Employee referral program
- Exclusive team member discounts
- Closed on Thanksgiving and Christmas at most locations
- 401(k) retirement plan (based on hours worked)
- Medical, dental and vision insurance (based on hours worked)
- Paid sick leave (in qualifying jurisdictions)
About the Company
- We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.