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About the Role

Provide quality service and repair of complex MX-Series airborne surveillance turrets. Deploy internationally to work assignments overseas at remote locations, potentially including hazardous conflict regions. Project a positive image of the department and company, meeting customer expectations for service and support of L3Harris Technologies equipment. This role requires a self-motivated, creative, forward-thinking, and energetic individual with excellent communication, relationship building, and problem-solving skills. The ability to interface well with demanding customers and co-workers is critical. The ideal candidate is a strong team player, customer-focused, and capable of working independently to make critical decisions.

Responsibilities

Repair, Test and Maintain Wescam MX-Series sensor systems in accordance with pre-established processes and customer deadlines.
Troubleshoot, repair, and test failed systems, understanding the gimbal system and component interactions.
Troubleshoot problems related to product aircraft integration of the MX product line.
Perform Preventative Maintenance on MX turrets.
Become proficient in troubleshooting, repair, and servicing of Wescam MX sensor systems within 90 days.
Apply knowledge of troubleshooting electronics and mechanical systems.
Provide customer service and collaborate within a motivated and diverse team.
Support U.S. Homeland Security, Law Enforcement, and DOD Military customers by repairing mission-critical Wescam sensor systems.
Act as a resource to other employees in areas of expertise.
Complete necessary service and repair documentation and technical trip reports.
Provide Wescam Training to customers on MX operations and operator-level maintenance procedures.
Obtain and maintain an active secret security clearance.

Requirements

Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience OR 2 years post-Secondary/Associates Degree with a minimum of 3 years of prior related experience.
Must be available to provide occasional off-hour or weekend tasks in support of customer requirements.
Willingness & ability to support assignments at OCONUS sites for short-term deployment periods is required.
Employment is contingent upon meeting all medical requirements for overseas assignment including comprehensive post-offer medical examination.
Must be able to obtain and maintain an active secret security clearance.

Skills

Excellent communication skills
Relationship building skills
Problem-solving skills
Ability to interface well with demanding customers and co-workers
Troubleshooting electronics and mechanical systems
Customer service skills
MS Office applications including Word and Excel
Specialized software test programs
Communicating clearly (written and verbal) with technical and non-technical customers (internal/external)
Systems integration
Software
Optical systems
Electromechanical systems
Government contracting familiarity
Prioritizing and managing multiple projects
Attention to detail
Organizational skills

Location

Remote

Work Type

9/80 schedule
Full-time

Experience Level

Minimum of 6 years of prior relevant experience (with High School Diploma or equivalent)
Minimum of 3 years of prior related experience (with 2 years post-Secondary/Associates Degree)
Minimum of 4 years experience with electronic and mechanical test equipment
Minimum of 4 years experience troubleshooting and repairing problems related to product aircraft integration, electronics and mechanical systems, down to the line replaceable unit level
Minimum of 4 years prior FSR experience in both CONUS and OCONUS repair assignments and tasks (desired)
Minimum of 4 years experience with MS Office applications
Minimum of 4 years experience communicating clearly (written and verbal) with technical and non-technical customers
Previous work experience with aircraft, tower, or aerostat-based MX sensor systems (highly desired)
Previous experience communicating with contacts, within and outside the department, on matters that involve obtaining or providing information requiring explanation or interpretation to reach an understanding/agreement
Previous success working under limited supervision or autonomously
Previous experience successfully prioritizing and managing multiple projects at one time

Education Level

High School Diploma or equivalent
2 years post-Secondary/Associates Degree

About the Company

L3Harris Technologies is a company specializing in high-performance stabilized imaging.