About the Role
Provide consultative support and service to executive/senior level people leaders, supporting the development and delivery of the HR agenda that aligns to the vision and strategies of the company.
Responsibilities
- Provide HR related advice and coaching to assigned client groups and business leaders on matters related to HR policy or practices, workforce planning, talent management, employee relations, compensation decisions, structures and organizational effectiveness, employee engagement etc.
- Provide counsel and support to individual employees on work related issues (employee advocacy).
- Manage the escalation of employee issues and engage with Employee Relations & Standards Centre of Excellence to support complex employee issue resolution.
- Identify people related issues/themes across client groups and HR Center of Excellence (COE) areas and recommendations for action to mitigate risks and act on opportunities.
- Support cyclical HR processes for supported client groups (i.e. talent management, salary administration etc.).
- Participate on project teams and/or develop and/or deliver small scale HR projects to the business.
- Participate on cross-line business HR committees and councils to share best practices, lessons learned and collaborate on initiatives.
- Support and contribute to talent plans for the business/function supported.
- Elevate people managerial capabilities by providing advice, support and coaching to senior level people leaders on all people and talent matters.
Requirements
- 6–9+ years as a bilingual HR professional.
- A hands-on project manager with a business partner mindset who has the experience and confidence necessary to work with senior business leaders, HR leaders, and employees at all levels to deliver results.
- Demonstrated interpersonal and communication skills to effectively deal with multiple stakeholders.
- Ability to network across functional teams and build solid client relationships.
- Sound problem solving and influencing skills, coupled with an ability to understand broad Human Resource issues and resolve conflict situations in a diplomatic manner.
- Ability to multi-task with strong organizational, planning and time management skills.
- Excellent data analysis skills with a well-developed ability to think analytically and present various analyses in a useful and understandable format.
- Ability to identify trends and/or anomalies in a dataset and conduct follow-up root cause investigation.
- Ability to communicate and present findings in a succinct and professional manner.
- Strong work ethic, a high respect for confidentiality and sound professional judgment and initiative.
- Strong accountability and responsibility to meet aggressive deadlines.
- Expert Excel skills, including the ability to work with large data sets, advanced knowledge of HRIS and reporting systems, and all MS Office applications.
- Previous experience supporting technology teams, or experience in the financial or insurance industry is preferred.
Skills
- HR policy or practices
- workforce planning
- talent management
- employee relations
- compensation decisions
- organizational effectiveness
- employee engagement
- project management
- communication skills
- networking
- problem solving
- influencing skills
- conflict resolution
- multi-tasking
- organizational skills
- planning skills
- time management skills
- data analysis
- analytical thinking
- Excel
- HRIS
- MS Office
Location
- Hybrid
Work Type
- Permanent
- Full Time
Experience Level
- 6-9+ years
Education Level
- Post-secondary Degree/Diploma in HR Management, Business Administration or a related field
- HR certification is an asset
Salary/Compensations
- $70,000 - $120,000 annually
Benefits
- Career Development opportunities
- Access to industry-leading learning programs
- Up to $2,000 annually towards education reimbursement
- Flexible health and dental benefits
- $5,000 mental health benefit
- Volunteer day
- Company-matching pension plan
- Share ownership program
- Additional investment options
- Employee recognition programs
- Service milestone celebrations
- Employee discounts
- Employee Resource Groups (ERGs)
- Mentorship programs
- Social clubs and events
About the Company
- United by a shared purpose: to improve the financial, physical and mental well-being of Canadians.
- Trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
- Looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other.
Equal Opportunity
- Committed to removing barriers and ensuring equal access to employment.
- Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com.
- All information provided will be handled in accordance with applicable laws and Canada Life policies.
