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About the Role

As a Reagent Technical Sales Specialist at Waters, you will drive consumables growth by combining deep reagent expertise with customer insight and workflow optimization. You will enable customers to maximize instrument value, accelerate reagent pull-through, and foster long-term adoption by identifying workflow gaps and positioning reagents as essential components of the overall solution. This role requires close partnership with Account Managers and Instrument Specialists to influence customer behavior, improve utilization, and deliver sustainable revenue growth.

Responsibilities

Provide deep technical expertise in reagents and consumables applications.
Deliver scientific consultation to support customer workflows and outcomes.
Act as a trusted advisor to laboratory stakeholders.
Educate customers on best practices to maximize reagent utilization.
Identify workflow gaps and opportunities for expansion.
Optimize utilization of reagents within existing customer processes.
Support assay development and application-specific needs.
Improve adoption through targeted technical engagement.
Drive consumables pull-through and recurring reagent revenue.
Identify and develop cross-selling opportunities across the portfolio.
Partner with Account Managers to align on territory growth strategies.
Expand usage within existing accounts to increase share of wallet.
Strengthen customer relationships through ongoing technical support.
Improve retention by reinforcing value and outcomes.
Increase customer reliance on Waters reagents and solutions.
Support long-term account growth through consistent engagement.
Partner closely with Account Managers and Instrument TSS specialists.
Collaborate with applications, service, and marketing teams.
Contribute to coordinated, high-value customer engagement strategies.
Support a unified, team-based selling approach.

Requirements

Bachelor’s degree in life sciences or related scientific field.
Strong customer-facing communication and presentation skills.
Experience in scientific, technical sales, applications, or laboratory roles.
Ability to translate technical knowledge into practical customer value.
Willingness to travel within assigned territory.

Skills

Reagent expertise
Customer insight
Workflow optimization
Scientific consultation
Assay development
Application-specific needs
Cross-selling
Technical support
CRM tools
Structured sales processes
Flow cytometry
Reagents and consumables product lines

Location

USA CA - Milpitas
USA CA - San Jose

Work Type

Field-based
Remote

Experience Level

Technical sales
Applications
Laboratory roles
Commercial sales environments
Account support roles

Education Level

Bachelor’s degree in life sciences or related scientific field

Salary/Compensations

$95,600.00 - $153,000.00 USD Annual

Benefits

Comprehensive Total Rewards program
Reward and recognition opportunities
Competitive package of compensation and benefits programs

About the Company

Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service.
BD is one of the largest global medical technology companies in the world.
Advancing the world of health™ is our Purpose.
Waters plays a critical role in advancing scientific discovery and improving human health.
Our teams partner with leading organizations across Pharma, Biotech, Academic, and Government sectors to solve complex challenges.

Equal Opportunity

Waters is an Equal Opportunity Employer committed to building an inclusive workplace that empowers all employees to thrive.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.