Director, Regional Platform Change Lead, Europe - Capital Markets Operations (London) at Royal Bank of Canada | City of London | Rezi

Director, Regional Platform Change Lead, Europe - Capital Markets Operations (London) at Royal Bank of Canada

Director, Regional Platform Change Lead, Europe - Capital Markets Operations (London)

Royal Bank of Canada · City of London

1 weeks ago

Director, Regional Platform Change Lead, Europe - Capital Markets Operations (London)

Royal Bank of Canada · City of London

13 days ago
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About the Role

As the Regional Platform Change Lead, Europe, you will drive cross-pillar transformation and alignment across Capital Markets (CM) Operations in Europe. This role supports RBC’s growth strategy by enabling strategic initiatives, delivering high-impact projects, enhancing process efficiency, and fostering innovation through AI adoption and automation. You will lead a small team of BAs and liaise with Project Managers.

Responsibilities

  • Coordinate and provide oversight on European cross-pillar transformation initiatives spanning regulatory, operational, and strategic priorities.
  • Represent the region on global programmes including front-to-back automation, FX modernisation, and Margin & Collateral transformation.
  • Drive enterprise-wide collaboration between CM, Wealth Management (WM), and Global Asset Management (GAM).
  • Coordinate New Business Committee (NBC) testing and condition tracking.
  • Target manual/non-STP processes to reduce operational risk and improve automation rates.
  • Conduct deep-dive analysis to resolve pain points and institutionalise best practices.
  • Accelerate AI adoption by partnering with SMEs and AI Champions to identify and implement automation opportunities.
  • Build bench strength in system/process knowledge to enable flexible resource deployment.
  • Collaborate with CM Operations EMEA leaders, Risk, Compliance, and global teams to align on priorities and governance.
  • Maintain project mandates, operating procedures, and ensure operational readiness.

Requirements

  • Deep understanding of Capital Markets Operations (e.g., trade lifecycle, asset classes, regulatory landscape).
  • Proven experience leading cross-functional transformation projects in a financial services environment.
  • Ability to influence and partner with senior stakeholders across COO pillars, Risk, Compliance, and other stakeholder teams.
  • Expertise in process optimisation, automation, and AI/technology integration.
  • Financial acumen and budget management skills.
  • Experience with EU/UK regulatory initiatives (e.g., T+1, CASS).
  • Certification in Change Management (e.g., Agile) or Project Management (PMP).
  • Familiarity with RBC’s systems.

Skills

  • Adaptability
  • Business Appraisals
  • Change Controls
  • Commercial Acumen
  • Critical Thinking
  • Decision Making
  • Interpersonal Relationship Management
  • Long Term Planning
  • Organizational Change Management
  • Overcoming Resistance to Change

Location

  • London, United Kingdom

Work Type

  • Full-time
  • Hybrid

Benefits

  • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.
  • Leaders who support your development through coaching and managing opportunities.
  • Opportunities to work with the best in the field.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.

About the Company

  • At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
  • We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
  • Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
  • RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.