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About the Role

Embark on a transformative journey as a Service Manager - Liquid Financing, VP. At Barclays, our vision is clear – to redefine the future of banking and help craft innovative solutions. Within Liquid Financing, we have an obsession with continuing to grow our business to become the most integrated financing provider. Our focus is on harnessing modern tools, automation, and AI to drive efficiency, standardization, and operational excellence, partnering between technology, business, and clients. This role is at the heart of this continued transformative journey and offers a unique opportunity to shape the future of a growing function.

Responsibilities

Ensure the reliability, availability, and scalability of systems, platforms, and technology through software engineering techniques, automation, and best practices in incident response.
Monitor, maintain, and plan capacity to ensure system and service availability, performance, and scalability.
Resolve, analyze, and respond to system outages and disruptions, implementing measures to prevent recurrence.
Develop tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience.
Monitor and optimize system performance and resource usage, identifying and addressing bottlenecks, and implementing best practices for performance tuning.
Collaborate with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle.
Work closely with other teams to ensure smooth and efficient operations.
Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.
Contribute or set strategy, drive requirements, and make recommendations for change.
Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.
Advise key stakeholders, including functional leadership teams and senior management, on functional and cross-functional areas of impact and alignment.
Manage and mitigate risks through assessment, in support of the control and governance agenda.
Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
Demonstrate comprehensive understanding of the organization functions to contribute to achieving the goals of the business.
Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and business strategies.
Create solutions based on sophisticated analytical thought, comparing and selecting complex alternatives.
Define problems and develop innovative solutions through in-depth analysis with interpretative thinking.
Adopt and include the outcomes of extensive research in problem-solving processes.
Seek out, build, and maintain trusting relationships and partnerships with internal and external stakeholders to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

Requirements

Support and transformed a successful production services organization in an Investment Banking capacity.
Ability to guide a dynamic environment, leveraging your team to best effect the outcome of a growing business unit.
Experience of establishing and supporting a team of technologists who are embedded in a DevOps model for delivery of mission-critical software in a controlled environment.
Possess and demonstrate Reliability Engineering Fundamentals, designing for availability, scalability, and resiliency, treating Operations as an engineering problem not manual support.
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

Skills

Excellent communication skills, able to articulate technical issues back to stakeholders and clients of the firm.
Experience with tools such as Autosys and ITRS Geneos.
Previous technical experience and affinity with various operating systems, Unix, RDBMS environments, and cloud/virtualized infrastructure platforms.
Risk and controls
Change and transformation
Business acumen
Strategic thinking
Digital and technology
Job-specific technical skills

Location

New York, NY

Work Type

Onsite

Experience Level

Salary/Compensations

$170,000
$230,000

About the Company

At Barclays, our vision is clear – to redefine the future of banking and help craft innovative solutions.
Within Liquid Financing we have an obsession to continuing growing our business to become the most integrated financing provider.
Our focus is on harnessing modern tools, automation, and AI to drive efficiency, standardization and operational excellence partnering between technology, business, and clients.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right.
They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.