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About the Role

This is a 4-month paid Fall internship in the Ecommerce department at Phillips, a leading global auction house focused on 20th Century and Contemporary art, design, and luxury items. The internship offers insight into the day-to-day operations with a specific focus on the Dropshop platform, connecting the audience with artists, collaborators, and brands.

Responsibilities

• Provide one-to-one support for the department by fielding phone calls and answering basic questions.
• Manage the general Dropshop inbox, reviewing and answering pre-drop inquiries and facilitating post-drop communication, including Know Your Client (KYC) Verification, Billing & Shipping Updates.
• Coordinate with Marketing, Creative, and Press departments to support campaign rollouts, including asset and copy delivery, partner feedback, and final approval.
• Write and prepare editorial notes for each drop in collaboration with the marketing team.
• Build and maintain product and collection pages in Shopify for upcoming Dropshop releases, uploading images, cataloguing information, and content.
• Review and reconcile Dropshop purchases, updating fulfillment status post-drop.
• Manage the Dropshop document archive, specifically relating to legal, cataloguing, and digital assets.
• Liaise with internal project leads in marketing, product, technology, and operations as required.
• Assist with warehouse fulfillment operations as needed, including preparing shipping labels, customs forms, packing limited-edition prints, and preparing sold works for shipment.

Requirements

• Previous relevant experience and/or education preferred.
• College graduates with a Bachelor’s degree, or current college students with full-time, in-person availability.
• Ability to work evenings and weekends as necessary.

Skills

• Excellent verbal and written communication skills.
• Ability to deal effectively and efficiently with multiple tasks while working to meet strict deadlines.
• Strong communication skills.
• Process oriented.
• Attentive to detail.
• Willingness and desire to learn and ask questions.
• Nimble problem solver with an entrepreneurial spirit.
• Strong work ethic with effective time management.
• Ability to multi-task, take initiative and work well independently.

Location

• New York Headquarters

Work Type

• Part-time schedule
• Fixed-term

Experience Level

• Internship

Education Level

• Bachelor’s degree
• Current college student

Salary/Compensations

• $17.00 per hour

About the Company

• Phillips is the leading global house focused on 20th Century and Contemporary art, design, and luxury items.
• Phillips is at the forefront of innovative concepts and services.
• Our Dropshop platform connects our audience directly with the influential artists, collaborators, and brands shaping today’s contemporary culture.
• Phillips values a workforce with a wide variety of experiences, backgrounds and skills.

Equal Opportunity

• We encourage you to apply even if you do not meet all of the qualifications.