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About the Role

Drive revenue by ensuring clients are happy, referenceable, and maximizing their value from the Navan platform. Build deep relationships, act as a trusted advisor, and partner with clients for successful onboarding, optimized platform engagement, and effective T&E program management through Navan. Own account renewals and cross-sell adjacent products. This is a highly visible and cross-functional role partnering with Sales, Product, Finance, Support, and Operations teams up to the C-Suite.

Responsibilities

Manage all post-sales activity for Commercial customers through strong relationship-building, product knowledge, planning, and execution.
Develop trusted advisor relationships with clients to ensure program goals are aligned and clients unlock maximum value from Navan.
Drive usage of the Navan platform by ensuring clients manage 100% of their Travel & Expense programs through Navan.
Meet or exceed revenue goals.
Identify and execute opportunities for account expansion, including new departments, teams, geographies, products, and use cases.
Broaden relationships within accounts, ensuring multiple champions across multiple teams and levels.
Collaborate cross-functionally to uncover and deliver against client needs.
Deeply understand Navan’s product offerings and competitive positioning.
Travel to customer sites as appropriate.
Successfully onboard new clients and ensure they unlock maximum value throughout their lifecycle.
Own client renewals, and upsells/cross-sells of adjacent products.

Requirements

2+ years of experience in Account Management, Sales, or related customer-facing position within a rapidly growing SaaS company.
Demonstrable track record of high performance and success.
Strong communication and presentation skills.
Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment.
Data-driven mindset with attention to detail.
High energy, go-getter with fresh ideas who takes the initiative to get things done.
Highly intelligent, passionate, driven, coachable individuals excited to delight clients, drive revenue, build a generational company, and accelerate careers.

Skills

Relationship-building
Product knowledge
Planning
Execution
Strategic thinking
Problem-solving
Prioritization
Data analysis
Communication
Presentation

Experience Level

2+ years

Education Level

Bachelor's degree preferred or similar work experience

Salary/Compensations

$105,000—$140,000 USD

About the Company

Navan is an extremely fast-paced and dynamic culture where change is the only constant. We are passionate about what we do and believe we can achieve anything. Joining Navan promises a lot of fun.