About the Role
Assist in the overall operation of the eCommerce store, including accepting and processing donations, assisting online customers, shelving and shipping orders.
Responsibilities
- Adheres to the assigned work schedule and maintains punctuality.
- Maintains and organizes work areas, ensuring cleanliness at the end of each day.
- Maintains a positive, team-oriented relationship with management, peers, and subordinates.
- Efficiently packages all items for shipment and accurately ships sold products to the correct customer in a timely fashion.
- Locates and collects all orders for shipping.
- Handles all customer service related to order fulfillment, including requests for tracking information, local pick-up requests, and combined shipments.
- Maintains shipping supply inventory and proactively requests restocks.
- Maintains a records database tracking shipping costs and parcel quantity.
- Maintains and assures safety in work areas.
- Ensures compliance with policies and procedures.
- Meets goals and fulfills responsibilities.
- Performs other duties as assigned.
Requirements
- Prior experience working in a warehouse environment preferred.
- Must be able to multi-task to meet daily production quotas.
- Must be able to read, write, understand, and follow directions in English.
- Ability to work in a non-climate-controlled environment.
- Must be able to lift and carry up to 50 pounds at times.
- Must be able to stand, bend, and twist for eight hours.
- Frequently exposed to airborne particles.
- Post offer background check is required.
Skills
- Customer service
- Inventory management
- Shipping and receiving
- Data entry
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
- Alternative work locations may be offered as appropriate.
