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About the Role

The SAP Internship Experience Program provides university students with opportunities to find purpose in their careers. This program is the foundation for a career built on connection, creativity, and impact. As a Business Suite CSM & CRE Strategy & Operations Intern, you will engage directly with global leaders to define operating cadence and execution priorities for SAP Solution Areas. This role focuses on the successful creation, deployment, and execution of adoption and consumption supporting processes, tools, and services across all Customer Success areas.

Responsibilities

Understand business in terms of field requirements, Go-to-Market, and operational processes to influence alignment and define effective strategies.
Identify opportunities to simplify business alignment and direction.
Simplify the approach and packaging for easier comprehension by stakeholders to accelerate adoption.
Define priorities, articulate steps for change, and collaborate on rollout plans.
Interpret information, leverage insights, and utilize tools to provide strategic guidance, establish governance models, and push recommendations to sales leaders and COOs.
Establish accountability for effective end-to-end execution, including collaboration with services and the extended Business Partner community.
Execute towards operational efficiency and excellence, understanding the foundation and tools, overcoming barriers, and enabling peers.
Showcase expertise through special projects, taking the lead, inspiring peers, and driving outcome that may transform processes.
Communicate project results with appropriate detail.
Assist the Business Suite CSM & CRE Strategy & Operations team in operational reviews to assess quarterly performance.
Leverage SAP software to provide insight and intelligence around sales data.
Develop deeper insights on regional Adoption and Consumption Performance for key stakeholders.
Facilitate standardization of reporting across all six global regions.
Innovate and conceptualize new reporting to foster actionable insight.
Understand and summarize Adoption and Consumption performance and Renewals forecast for executive audience.
Collaborate with enterprise analytics teams to automate and scale reporting.
Provide an external perspective on team activities to help drive the innovation agenda.

Requirements

Takes initiative, perseveres, and stays curious.
Enjoys working on meaningful innovative projects and is energized by lifelong learning.
Solid perspective related to operational processes, tools, and services.
Insights related to Post Sales Planning, Adoption & Consumption Management, Performance Management and Go-to-Market.
Willingness to learn and adapt.
Critical thinking and problem solving.
Strong GTM and sales strategy business acumen (e.g., quota/territory strategy, compensation strategy, deal selling and proposal strategies).
Ability to effectively create business proposals and communicate them.

Skills

Operational processes
Operational tools
Operational services
Post Sales Planning
Adoption & Consumption Management
Performance Management
Go-to-Market
SAP software
Reporting
Business proposals

Location

East Coast, Hybrid

Work Type

Hybrid
Limited Full Time

Experience Level

Student

Education Level

University students

Benefits

Great benefits
Personalized mentoring
Coaching
Career development support
Endless learning resources
Future-ready skills from a variety of virtual, in-person, and hybrid learning sessions
SAP North America Benefits

About the Company

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better world.

Equal Opportunity

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.