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About the Role

The Trust Accounting & Settlement Technician operates in a fast-paced environment, responsible for reconciling client trust accounts and settling client trades. This temporary contract role is anticipated to run until May 2027.

Responsibilities

• Processing daily settlement of Mutual Fund and / or Segregated fund trades
• Processing payment for trade settlement
• Processing redemption payments from Nominee Mutual Fund plans
• Issuing system cheques via Prolific and through Funderve (A$M)
• Handling returned / rejected payments in a timely manner
• Corresponding with Quadrus Admin / Individual Investment Services Admin / Client Cash Management for investigation and resolution of trade related issues
• Reconcile daily bank deposit of client funded purchases
• Ensure accurate tracking of unfunded purchases and associated dealer required funding
• Acting as support for other Settlement Technicians as required
• Ensuring that regulatory requirements (CIRO), compliance and privacy guidelines are followed at all times
• Reviewing Nominee Redemption backup
• Faxing/emailing documentation to the fund companies
• Processing settlement of GIC funded trades and issuing EFT to the issuers
• Meeting established service standards and providing superior customer service
• Investigating and issuing A$M payables through Fundserv

Requirements

• Understanding of the Mutual Fund and Segregated Fund Industries
• Post-secondary education, preferably with a background in Finance or Accounting
• Familiarity with CIRO rules and regulations
• Preference will be given to candidates with working knowledge of Quadrus’ business processes
• Excellent time management skills with proven ability to successfully meet multiple daily deadlines
• Strong organizational skills and keen attention to detail
• Excellent oral and written communication skills
• Ability to recognize when to escalate issues
• Professional and approachable with an emphasis on collaborative working relationships

Work Type

• Temporary Full Time
• Hybrid

Education Level

• Post-secondary education

Salary/Compensations

• $45,600 - $61,600 annually

Benefits

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Financial Security: Company-matching pension plan, share ownership program and additional investment options.
• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

About the Company

• We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians.
• Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.
• We’re looking for people who live our values everyday: we step up, do the right thing, and deliver – for our customers, communities and each other.
• Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

Equal Opportunity

• We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.