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About the Role

This position combines international customer assignments with close collaboration at our Martinsried location, involving approximately 70% field service work at customer sites and 30% office-based work. You will support customers primarily across Europe and other regions worldwide, performing maintenance, calibration, repair, and installation of measurement systems, while also providing technical consulting and building long-term customer relationships.

Responsibilities

Approximately 70% field service work at customer sites
Approximately 30% office-based work in Martinsried, including service reporting, documentation, data management, scheduling, and customer communication
Supporting customers primarily across Europe (approximately 70%), as well as in other regions worldwide (approximately 30%)
Travel typically involves 3-4 days per week, with occasional project assignments lasting up to two consecutive weeks
Performing maintenance, calibration, repair, and technical service activities on our measurement systems
Installing, setting up, and commissioning systems at customer sites
Providing technical consulting and user training
Building and maintaining long-term customer relationships
Acting as the primary technical point of contact for customers within the assigned service territory

Requirements

Completed vocational training as an Electronics Technician, Electrical Technician, Mechatronics Technician, or a comparable technical qualification
Ideally, initial experience in technical field service or customer support
Good written and spoken German and English skills
High willingness to travel
Strong customer and service orientation
Self-driven and structured working style
Valid Class B driver's license
Ideally based in the Munich, Augsburg, or surrounding area

Location

Martinsried bei München
Munich
Augsburg

Work Type

Field Service
Office-based
International Travel

Experience Level

Initial experience in technical field service or customer support

Education Level

Vocational training as an Electronics Technician, Electrical Technician, Mechatronics Technician, or a comparable technical qualification

Benefits

30 days of annual vacation
Company car for personal use
Employee bonus based on company performance
Annual salary reviews and service anniversary awards
Flexible working hours with time tracking
Company parking
Targeted training and professional development opportunities
Comprehensive onboarding and support from colleagues and leaders
Regular employee events
Relocation support within the EU

About the Company

X-Rite is a global company with offices around the world. Our solutions help customers accurately measure, control, and optimize color and quality in industrial production processes.
Our measurement systems are used globally across a wide range of industrial environments, including paper mills, steel plants, printing and packaging companies, and other manufacturing industries. Through our expertise, we help customers maintain and continuously improve their quality standards.
X-rite Pantone a Veralto Company, is a global leader in color science and technology, providing end-to-end solutions for color selection, communication, formulation, and production of consistent and achievable colors.
X-Rite Pantone is proud to be part of Veralto (NYSE: VLTO), a global leader in essential technology solutions focused on product quality and innovation. Imagine a world where everyone has access to clean water, safe food and medicines, and trusted everyday essentials. That's the future Veralto is creating today. With approximately $5 billion in annual revenue and more than 16,000 associates worldwide, Veralto's Water Quality and Product Identification businesses share a common purpose: Safeguarding the World's Most Vital Resources™.

Equal Opportunity

We recognize that people bring a wealth of experiences, talents, and perspectives. The combination of diverse backgrounds, skills, and passion is the key to innovation and excellence. Therefore, we encourage individuals from all backgrounds and experiences to apply.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.