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About the Role

Crowe is seeking a passionate leader to guide clients through their Security (SecOps) ServiceNow implementations. This position requires an individual that demonstrates leadership, decision-making, and management skills to oversee implementations and serve clients with excellence.

Responsibilities

• Support pre-sales activities such as demonstrations, project scoping, lead proof of concepts and assist with preparing SOWs.
• Advise clients on leveraging ServiceNow for supporting their Security program.
• Lead project implementation and oversee architectural design, working directly with the Engagement Lead, Solution Architect, and Developers to ensure project delivery.
• Facilitate project introduction, kick-off meetings, and weekly client status meetings, while creating and managing project timelines.
• Provide guidance to developers on ServiceNow configuration.
• Provide final quality assurance reviews of all deliverables.
• Design and deliver end-user training.
• Expand client's vision and opportunities to drive additional business value through ServiceNow.

Requirements

• 5+ years of experience in a professional environment.
• 3+ years of experience delivering ServiceNow implementations and integrations with an emphasis on Security.
• ServiceNow implementation lead or system administrator experience.
• Knowledge and experience running a Security program on ServiceNow.
• Experience managing and delivering multiple projects simultaneously.
• Experience providing business/operations/technical consulting to senior leaders of an organization.
• Willingness to travel as needed for client engagements.
• Uphold Crowe’s values of Care, Trust, Courage, and Stewardship.
• Act ethically and with integrity at all times.
• Must be able to verify identity and eligibility to work in the United States and complete employment eligibility verification.
• Crowe is not sponsoring for work authorization at this time.

Skills

• ServiceNow
• SecOps
• Security
• Implementation
• Leadership
• Decision-making
• Management
• Project scoping
• Proof of concepts
• SOW preparation
• Client advising
• Architectural design
• Project timeline management
• ServiceNow configuration
• Quality assurance
• End-user training
• Business value expansion
• Organizational skills
• Interpersonal skills
• Presentation skills
• Communication skills (written and oral)
• Multi-tasking
• Problem solving
• Critical thinking
• Analytical skills
• Project planning
• Project management methods and tools

Experience Level

• 3+ years of experience delivering ServiceNow implementations and integrations with an emphasis on Security.
• 5+ years' experience in a professional environment.

Education Level

• Bachelor’s degree required
• Certifications in Certified System Administrator (CSA) and/or Certified Implementation Specialist- SIR & VR

Salary/Compensations

• $103,200.00 - $210,900.00 per year

Benefits

• Comprehensive total rewards package
• Nurturing talent in an inclusive culture that values diversity
• Career Coach guidance for career goals and aspirations

About the Company

• Crowe is one of the largest public accounting, consulting and technology firms in the United States.
• Crowe uses deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services.
• Crowe is recognized by many organizations as one of the country's best places to work.
• Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world.
• The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Equal Opportunity

• Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.
• Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
• We are committed to a merit-based hiring process, evaluating all candidates consistently using objective, job-related criteria such as relevant experience, demonstrated skills, measurable impact, and alignment with the role’s responsibilities, and making employment decisions in a fair and inclusive manner free from discrimination.