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About the Role

The Occupancy Specialist works as part of a team under the direction of the Property Manager, to lease units and provide customer assistance to the clients of the John Stewart Company. The Occupancy Specialist must relate well to people, exercise good judgment and discretion in dealing with residents, vendors, and co-workers.

Responsibilities

• Reviews all completed rental applications and leases for accuracy and completeness, and for conformance to JSCo’s Resident Selection Policy.
• Processes, completes and maintains accurate resident files at move-in within established regulatory guidelines.
• Maintains superb relationship with residents, and adheres to Fair Housing Equal Employment and Equal Housing Opportunity requirements.
• Assist residents to complete and sign all papers for interim and annual recertifications according to regulatory guidelines.
• Ensures that residents are in compliance with their lease, rules, and regulations.

Requirements

• Familiarity with the general management of subsidized housing programs.
• Relates well to people, exercises good judgment dealing with owners, employees, residents, visitors & vendors.
• Excellent organizational skills; attention to details, strong verbal and written communication skills.
• Minimum two years’ experience in related housing, social services or related field.
• Tax Credit Specialist, Certified Occupancy Specialist designations, HUD and/or equivalents required.

Skills

• Customer assistance
• Good judgment
• Discretion
• Organizational skills
• Attention to details
• Verbal communication skills
• Written communication skills

Experience Level

• Minimum two years’ experience in related housing, social services or related field.

Education Level

• Tax Credit Specialist
• Certified Occupancy Specialist
• HUD and/or equivalents

Benefits

• Medical, dental and vision care; preventative medical care paid at 100%.
• Vacation leave of up to ten days per year in the first year.
• Up to 80 hours of sick time per year.
• Flexible Spending Accounts for Health Care and Dependent Care.
• Company paid Life AD&D Long Term Disability.
• Free, confidential counseling through our Employee Assistance Program.
• Commuter benefit program.
• Discounts for AT&T and ClassPass.
• $100 annual Wellness Reimbursement.
• Matching 401(K) Retirement Savings Plan of up to 2% of your compensation.

About the Company

• The John Stewart Company is a full-service housing management, development and consulting organization that began in 1978 with a commitment to providing high quality service in the affordable housing sector.
• We work to enrich the lives of our residents and employees, while delivering our services cost‐effectively, efficiently and with the highest levels of professionalism, compassion, integrity and respect.

Equal Opportunity

• The John Stewart Company provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws.
• The John Stewart Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative.