About the Role
As a Technical Solutions Consultant (TS), you’ll partner with leading brands, agencies, platforms, and data providers to implement and optimize LiveRamp’s ad tech solutions. In this role, you'll act as a trusted technical advisor, owning key accounts from onboarding through expansion. You’ll help customers activate data across channels, navigate signal loss, and measure outcomes—while also helping to build internal best practices that level up our broader team.
Responsibilities
- Lead the end-to-end onboarding and technical adoption of LiveRamp’s ad tech solutions, serving as a trusted technical advisor to brands, advertisers, agencies, and financial institutions.
- Build and maintain strong, consultative client relationships to align technical implementation with business objectives.
- Design and execute strategic implementation plans tailored to client goals.
- Oversee the technical setup and configuration of data onboarding, identity resolution, and audience activation workflows within LiveRamp platforms.
- Troubleshoot integration challenges and deliver scalable solutions to drive platform value.
- Track customer adoption metrics and usage patterns to identify optimization opportunities.
- Proactively recommend system enhancements to improve campaign performance, operational efficiency, and alignment with evolving client needs.
- Act as the technical liaison between clients and internal teams, including product, engineering, technical services, legal, and privacy.
- Manage escalations, support the rollout of platform updates, and coordinate QA and UAT processes for new deployments.
- Develop and maintain clear, comprehensive technical documentation such as runbooks, integration guides, and workflow maps.
- Deliver technical enablement and training to both customers and internal teams to ensure successful product adoption and long-term success.
- Translate customer feedback into actionable insights for product development and roadmap planning.
- Advocate for client needs to refine platform features, reduce complexity, and increase automation in workflows.
- Communicate complex technical concepts in a clear, client-friendly manner across both business and technical audiences.
- Provide regular updates on project milestones, product enhancements, and issue resolutions to drive stakeholder alignment.
- Support LiveRamp’s strategic initiatives through occasional travel for client meetings, workshops, and industry events.
- Strengthen client relationships and reinforce LiveRamp’s position as a leading ad tech partner.
Requirements
- Understanding of Ad Tech Ecosystem: Familiarity with DSPs, SSPs, DMPs, CDPs, ID graphs, clean rooms, and data onboarding.
- Experience working with REST APIs, file-based integrations (e.g., SFTP), and data transformation processes.
- Knowledge of web tracking (e.g., pixels, tags, cookies), identity resolution, and data flow across the martech/ad tech stack.
- Competency in SQL, data analytics tools, or scripting for troubleshooting and insights.
- Strong problem-solving skills in diagnosing and resolving technical issues across distributed systems.
- Ability to engage with both technical and non-technical stakeholders across advertisers, agencies, and publishers.
- Comfort creating and presenting solution proposals, technical diagrams, and use-case-specific workflows.
- Experience managing complex onboarding projects with cross-functional stakeholders and tight deadlines.
- Ability to translate customer feedback into actionable insights for product and engineering teams.
Skills
- Ad Tech Ecosystem
- DSPs
- SSPs
- DMPs
- CDPs
- ID graphs
- Clean rooms
- Data onboarding
- REST APIs
- File-based integrations
- SFTP
- Data transformation
- Web tracking
- Pixels
- Tags
- Cookies
- Identity resolution
- Martech/ad tech stack
- SQL
- Data analytics
- Scripting
- Troubleshooting
- Debugging
- Client Relationship Management
- Solution Design
- Presentation
- Project Management
- Account Management
- Customer Advocacy
Location
- San Francisco
- New York City
- Seattle
- Little Rock
Work Type
- Hybrid
Salary/Compensations
- $100,000 to $140,500
Benefits
- Flexible paid time off
- Paid holidays
- Options for working from home
- Paid parental leave
- Medical
- Dental
- Vision
- Life and disability insurance
- Employee assistance program
- Voluntary benefits
- Perks programs for healthy lifestyle and career growth
- 401K matching plan (1:1 match up to 6% of salary)
About the Company
- LiveRamp is the data collaboration platform of choice for the world’s most innovative companies.
- A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting brand and consumer trust.
- LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners.
- Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.
- At LiveRamp, we believe connected data drives better experiences—and we power those experiences across the advertising ecosystem with unmatched scale, privacy, and precision.
- LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people.
- We know that inspired teams enlist people from a blend of backgrounds and experiences.
- We know that individuals do their best when they not only bring their full selves to work but feel like they truly belong.
- Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents.
- Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.
Equal Opportunity
- LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status.
- Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.
- We use automated decision systems (ADS) as part of our recruitment and hiring process.
- If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know.
- We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates.
- California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.
- To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.
