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About the Role

As a Meat Clerk at Summerhill Market, you will serve customers at our full-service meat and seafood counter, prepare products for sale, and maintain high standards of quality, cleanliness, and food safety. This role is for individuals passionate about food presentation and customer service in a fast-paced environment.

Responsibilities

• Provide friendly, knowledgeable, and professional customer service at the meat and seafood service counter.
• Assist customers with selecting fresh meats and seafood, answering questions about products, preparation, cooking, and recommendations.
• Cut, portion, weigh, wrap, label, and price products to customer specifications.
• Suggest complementary products and meal ideas.
• Resolve customer concerns professionally.
• Prepare meats and seafood for retail sale following company recipes, specifications, and quality standards.
• Portion, trim, marinate, skewer, season, grind, or package products as required.
• Wrap, label, and date products accurately.
• Monitor product quality, freshness, appearance, and shelf life.
• Remove products that no longer meet company quality standards.
• Stock fresh meat, poultry, seafood, and value-added products in display cases and coolers.
• Merchandise displays to maximize freshness, presentation, and sales.
• Rotate inventory using First In, First Out (FIFO) principles.
• Perform regular date checks and reduce waste through effective inventory management.
• Replenish displays throughout the day.
• Assist with receiving deliveries and inspecting products for quality and accuracy.
• Store products safely in coolers and freezers while maintaining proper rotation.
• Assist with inventory counts and stock organization.
• Report shortages, quality concerns, damaged products, or equipment issues to management.
• Maintain exceptional standards of cleanliness throughout the department.
• Clean and sanitize counters, slicers, grinders, knives, equipment, workstations, sinks, coolers, and display cases.
• Follow all food safety, sanitation, allergen, HACCP, and temperature monitoring procedures.
• Wear required personal protective equipment and safely use knives and department equipment.
• Comply with all Workplace Health & Safety policies and procedures.
• Work collaboratively with the Meat Manager and team members to achieve goals.
• Support other Fresh Departments as required.
• Assist with opening and closing procedures.
• Participate in training and develop product knowledge and customer service skills.

Requirements

• Previous experience in a meat department, grocery store, butcher shop, seafood counter, deli, restaurant, or food production environment is considered an asset.
• Passion for food and delivering outstanding customer service.
• Strong communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Comfortable working in refrigerated environments.
• Ability to safely lift up to 50 lbs.
• Ability to stand, bend, reach, and perform repetitive tasks throughout the shift.
• Flexible availability including mornings, evenings, weekends, and holidays.

Skills

• Customer Service
• Food Preparation
• Merchandising
• Inventory Management
• Food Safety
• Sanitation
• Teamwork
• Communication
• Interpersonal Skills
• Attention to Detail
• Organizational Skills

Location

• Summerhill Market – Forest Hill

Work Type

• Full-time

Experience Level

• Entry level
• Based on experience and performance

Salary/Compensations

• Starts at minimum wage ($17.60/hr) and will increase based on experience and performance.

Benefits

• Opportunities for growth into roles such as Meat Cutter, Meat Team Lead, Department Manager, and Store Leadership.

About the Company

• At Summerhill Market, we are passionate about providing our customers with premium-quality meats, seafood, and exceptional service.
• We're known for exceptional food and exceptional people.
• We believe in promoting from within.