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About the Role

Checkr is seeking a Revenue Operations Manager to be the operational and analytical backbone of the Customer Success and Account Management organizations. This role will build the infrastructure for planning, forecasting, and protecting post-sales revenue, owning the operating cadence from territory design to forecasting and program management. You will collaborate with various teams to translate post-sales strategy into repeatable processes, directly influencing net revenue retention as the business scales.

Responsibilities

Design and maintain territory, book, and account assignment models for Customer Success and Account Management teams.
Own the quota-setting process for CS and AM, partnering with finance and revenue leadership.
Build and run the renewal and expansion forecasting process, delivering accurate numbers for reviews.
Serve as a trusted operating partner to Customer Success and Account Management leadership.
Define and track goals, metrics, and processes that scale the post-sales business.
Drive cross-functional alignment with Sales Ops, Analytics, Finance, Marketing, and Support to improve post-sales workflows.
Lead executive-level analyses and materials, including board updates and quarterly business reviews.
Leverage AI to maximize impact for post-sales teams, such as proactive churn signals and identifying key upsell accounts.

Requirements

6+ years of experience in revenue operations, sales operations, or business operations.
Direct exposure to post-sales, customer success, or account management preferred.
Understanding of key Customer Success concepts, metrics, and processes/best practices.
Proven experience owning territory design, quota setting, and forecasting processes for a revenue-generating team.
Incredible attention to detail and ability to see processes through end-to-end.
Strong analytical and modeling skills.
Fluency in Salesforce and BI tools such as Looker, Tableau, or Omni.
SQL proficiency a plus.
Track record of driving cross-functional initiatives independently, from scoping through implementation.
Excellent communication skills and the judgment to translate complex data into a clear, compelling narrative for senior stakeholders.
An A-player mindset with a strong bias for action: raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

Skills

Salesforce
Looker
Tableau
Omni
SQL

Location

San Francisco, CA

Work Type

Onsite (3+ days a week)
Hybrid

Experience Level

6+ years

Salary/Compensations

$161,000—$189,000 USD

Benefits

Learning and development allowance
Competitive cash and equity compensation
Opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend
In-office perks: lunch five times a week, commuter stipend, snacks and beverages
Relocation stipend may be available

About the Company

Checkr is building the data platform to power safe and fair decisions.
Over 140,000 companies and millions of people rely on Checkr for AI verification.
Customers include Uber, Pennymac, Airbnb, Doordash, Amazon, and Anthropic.
Recognized on Forbes Cloud 100 2025 List and is a Y Combinator 2024 Breakthrough Company.
Believes an in office work environment strengthens collaboration, drives innovation, and encourages connection.
Hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile.

Equal Opportunity

Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences.
Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.