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About the Role
Serve as the primary point of contact for government agencies, authorities, embassies, and international organizations. Build lasting client relationships and strategically develop the Government & Diplomatic segment. Acquire new clients and manage existing key accounts professionally and over the long term. Negotiate contracts, framework agreements, and special terms, and manage the bidding process. Coordinate delegations, groups, and events from initial inquiry through to successful execution. Ensure compliance with diplomatic, protocol, and security requirements. Develop successful sales strategies in collaboration with Revenue Management and Marketing. Analyze market trends, business figures, and potential to make the most of revenue opportunities. Lead and develop your team, set clear goals, and foster a high-performing sales culture. Represent the hotel at important networking and industry events and ensure the highest level of customer satisfaction.
Responsibilities
- Serve as the primary point of contact for government agencies, authorities, embassies, and international organizations.
- Build lasting client relationships and strategically develop the Government & Diplomatic segment.
- Acquire new clients and manage existing key accounts professionally and over the long term.
- Negotiate contracts, framework agreements, and special terms, and manage the bidding process.
- Coordinate delegations, groups, and events from the initial inquiry through to successful execution.
- Ensure compliance with diplomatic, protocol, and security requirements.
- Develop successful sales strategies in collaboration with Revenue Management and Marketing.
- Analyze market trends, business figures, and potential to make the most of revenue opportunities.
- Lead and develop your team, set clear goals, and foster a high-performing sales culture.
- Represent the hotel at important networking and industry events and ensure the highest level of customer satisfaction.
Requirements
- Completed vocational training in hotel/restaurant management or as a hospitality professional.
- Alternatively, a degree in hotel/tourism management.
- Relevant professional experience in sales within the hospitality industry.
- Outstanding leadership experience and experience in government relations.
- Driven by success and willing to go the extra mile to reach a customer.
- In-depth knowledge of the Berlin market.
- Marriott experience from a previous or current role is a great plus.
- A warm, authentic, and outgoing personality.
- Engaging communication and presentation skills in German and English.
- Knowledge of an additional foreign language is a plus.
- Enthusiasm for establishing the hotel brand as a major player in the market.
- Flexibility and an impressive commitment to quality.
- An organized and structured approach to work with an eye for detail.
Skills
- Sales
- Leadership
- Government Relations
- Client Relationship Management
- Contract Negotiation
- Bidding Process Management
- Event Coordination
- Sales Strategy Development
- Market Analysis
- Team Leadership
- Communication
- Presentation
Location
- Berlin
Work Type
- Full-time
Experience Level
- Director
- Extensive knowledge in sales
- Outstanding leadership experience
Education Level
- Vocational training in hotel/restaurant management or hospitality
- Degree in hotel/tourism management
Salary/Compensations
- Attractive compensation
- Upsell bonus
- Vacation pay and Christmas bonus in accordance with the collective bargaining agreement (Berlin)
Benefits
- Birthday off
- BVG/VBB transit pass covered or free parking
- Complimentary stay with a guest, including dinner and breakfast
- Subsidized EGYM Wellpass membership
- 30 days of vacation
- Worldwide travel with employee rates
- Corporate benefits with vouchers
- Online training courses
- Team events
- Comfortable uniform and free in-house dry cleaning
- Extensive meal options in employee restaurant
About the Company
- JW Marriott Berlin is part of Marriott International's luxury portfolio, consisting of over 100 properties in gateway cities and resort locations worldwide.
- JW believes associates come first, fostering happiness that translates to guest satisfaction.
- JW Marriott associates are confident, innovative, genuine, and intuitive, carrying on the legacy of the brand's namesake.
- The hotel offers a unique work experience with a strong sense of community and camaraderie.
- JW creates opportunities for training, development, recognition, and pursuing passions in a luxury environment focused on holistic well-being.
- Marriott Hotels strive to elevate the art of hospitality, innovating while maintaining comfort globally.
- As a host with Marriott Hotels, you will deliver thoughtful, heartfelt, forward-thinking service.
- Marriott International is a globally recognized name in hospitality.
Equal Opportunity
- Marriott International promotes equal opportunity and values a diverse workforce and an inclusive corporate culture.
- Marriott International does not discriminate against anyone on the basis of disability, prior military service, or any other grounds.