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About the Role

The Member Education Coordinator serves as a key educational resource, supporting the planning, coordination, delivery, and continuous improvement of member education across ONA. This role is crucial for empowering members and advocating for nurses and health-care professionals.

Responsibilities

• Coordinate the planning, implementation, and evaluation of member education initiatives and resources.
• Develop and maintain educational planning resources, learning pathways, and annual education calendars.
• Facilitate educational programs and workshops.
• Monitor workshop scheduling and provide recommendations for workload distribution.
• Make recommendations regarding educational priorities, resource allocation, process improvements, and emerging opportunities.
• Provide leadership and coordination for member education eLearning initiatives.
• Act as a primary resource for educational technologies, learning management systems, and online learning tools.
• Coordinate the maintenance, review, and enhancement of online learning resources and content.
• Collaborate with instructional designers and internal partners to improve eLearning resources.
• Identify opportunities to enhance learner experience through technology and innovation.
• Collaborate with partners to support educational technology initiatives.
• Coordinate onboarding, orientation, and mentorship activities for new staff.
• Develop and maintain onboarding resources and educational support materials.
• Support facilitators in strengthening instructional practices.
• Support knowledge transfer, succession planning, and continuous learning within the team.
• Review educational programs and deliverables for quality, consistency, and alignment with organizational priorities.
• Review and provide guidance on learning plans, facilitator guides, presentations, and participant resources.
• Coordinate the development and maintenance of educational templates and facilitator resources.
• Coordinate and lead the review and revision of educational guides, manuals, and materials.
• Ensure educational content is current, accurate, and aligned with organizational priorities.
• Ensure educational resources meet accessibility requirements, adult learning principles, and best practices.
• Act as a resource regarding educational processes, procedures, and resources.
• Coordinate operational aspects of major educational events and initiatives.
• Support project planning, implementation, and evaluation.
• Review educational processes and workflows to improve efficiency and service delivery.
• Monitor educational program delivery and identify opportunities for improvement.
• Assist with the development and maintenance of documentation and operational resources.
• Collaborate with internal partners to support integrated educational initiatives.
• Support the implementation of strategic initiatives and continuous improvement.

Requirements

• Degree or diploma as a Registered Health Professional and/or in Labour Relations, Industrial Relations, or a related discipline.
• Post-secondary education in Adult Education, Instructional Design, Organizational Learning, or a related field.
• Five (5) to ten (10) years of progressively responsible experience in adult education, labour relations education, organizational learning, or a related field.
• Demonstrated experience coordinating complex educational projects and initiatives.
• Demonstrated ability to review, analyze, and improve operational processes and educational systems.
• Demonstrated experience in needs-based educational program development, design, implementation, and evaluation.
• Demonstrated facilitation experience using adult learning principles.
• Demonstrated experience in coaching, mentoring, and leadership.
• Demonstrated experience leading or coordinating cross-functional initiatives and building collaborative relationships.
• Excellent writing, editing, presentation, and interpersonal communication skills.
• Strong organizational, analytical, critical thinking, and problem-solving abilities.
• Proficiency with Microsoft Office Suite, Microsoft Teams, learning management systems, and educational technology platforms.
• A flexible schedule may be required for evening and weekend work.
• Must be able to travel.
• Possess a valid driver's license.
• Have access to an automobile for business use.
• Ability to travel across Ontario may be required.

Skills

• Adult learning principles
• Facilitation techniques
• Instructional design methodologies
• Microsoft Office Suite
• Microsoft Teams
• Learning management systems
• Educational technology platforms
• eLearning development tools (asset)
• Instructional design software (asset)
• Familiarity with the labour movement, collective bargaining, and labour relations environments (asset)
• Bilingualism in French (asset)

Location

• TBD, ON Canada

Work Type

• Permanent Full-time

Experience Level

• Five (5) to ten (10) years of progressively responsible experience

Education Level

• Degree or diploma as a Registered Health Professional and/or in Labour Relations, Industrial Relations or a related discipline
• Post-secondary education in Adult Education, Instructional Design, Organizational Learning or a related field
• Certificate in Project Management (asset)

Salary/Compensations

• $127,824.27 (start)

Benefits

• Negotiate and enforce contracts
• Offer benefits and insurance
• Provide tailored education and development opportunities

About the Company

• The Ontario Nurses' Association (ONA) is Canada’s largest nurses’ union.
• Powered by 68,000 nurses and health-care professionals, and 18,000 nursing student affiliates.
• Members provide care in hospitals, long-term care, public health, the community, clinics, and industry.
• Mission is to defend the rights of and advocate for nurses and health-care professionals who care for the health of Ontarians.
• Empower members and fight against unfair and unsafe treatment.
• Confront governments, administrations, and other policymakers to fight for high-quality public health care.

Equal Opportunity

• The Ontario Nurses' Association is committed to employment equity within its staff.
• Applications are encouraged from members of equity-deserving groups including individuals of Indigenous ancestry, racialized individuals, individuals with disabilities, and persons from 2SLGBTQI communities.
• Provide accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act.
• If you require accommodation during any stage of the recruitment process, please notify Human Resources.