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About the Role

The Strategic Account Specialist drives business impact by engaging high-value gastroenterology customers, meeting and exceeding sales objectives while upholding compliance and integrity. This role acts as a force multiplier for the field team, collaborating with Territory Sales Representatives to expand reach and accelerate pull-through. It also involves elevated training and development responsibilities, serving as a regional trainer and workshop facilitator.

Responsibilities

Achieve and exceed sales objectives by engaging high-value gastroenterology (GI) customers across the region, in collaboration with Territory Sales Representatives.
Maintain advanced product and disease state knowledge to deliver in-depth, clinically focused engagements with gastroenterologists, advanced practice providers, and office staff.
Assess and interpret regional market dynamics, access opportunities, and competitive trends; accelerate pull-through by aligning strategies with Territory Sales Representatives and office staff.
Partner with multiple Territory Sales Representatives to enhance customer coverage, expand prescribing depth, and ensure coordinated execution in priority accounts.
Support new-hire onboarding, facilitate skill development in the field, and lead workshops and capability sessions at regional and national meetings.
Contribute to strategic business planning across the region, ensuring alignment of overlay priorities with territory and regional goals.
Collaborate with Marketing, Training, Sales Operations, and other commercial colleagues to drive operational excellence and share best practices.
Fulfill all administrative and operational responsibilities, including effective use of CRM systems, expense management, and compliance with all company and regulatory standards.

Requirements

Bachelor’s degree from an accredited college or university.
Minimum 5 years of successful pharmaceutical sales experience for external candidates.
Consistent achievement of sales objectives with formal recognition (e.g., top rankings, awards, President’s Club, or equivalent).
Demonstrated success launching new products and driving adoption in competitive markets.
Advanced analytical and business acumen with the ability to interpret market dynamics, identify opportunities, and apply insights to strategy.
Demonstrated ability to build and sustain professional relationships with gastroenterologists, advanced practice providers, and key office staff in both live and virtual settings.
Strong computer and digital skills, including Microsoft Office Suite (Excel, PowerPoint), Veeva Engage, Teams, Zoom, and other relevant platforms.
Ability to thrive in a fast-paced, dynamic environment with shifting priorities and multiple demands.
Valid driver’s license and safe driving record.
Ability to travel extensively across the region, including overnights, and to attend national, regional, and corporate meetings as required.
Proven ability to succeed in an overlay model—partnering with multiple sales representatives to deliver coordinated strategy and measurable impact.
Experience as a peer mentor, field trainer, or facilitator in workshops or meetings; strong facilitation and presentation skills.
Previous experience in gastroenterology or other specialty therapeutic areas.

Skills

Product knowledge
Disease state expertise
Market dynamics assessment
Competitive trend analysis
Collaboration
Business planning
Operational excellence
CRM systems
Expense management
Compliance
Microsoft Office Suite (Excel, PowerPoint)
Veeva Engage
Teams
Zoom
Adaptability
Training and development
Facilitation
Presentation skills

Location

Regional

Work Type

Full-time
Hybrid
Extensive travel

Experience Level

Minimum 5 years of pharmaceutical sales experience
Senior level

Education Level

Bachelor's degree

Salary/Compensations

$125,000 - $155,000

Benefits

Highly competitive medical, dental and vision coverage options with low monthly premiums
Roth & Traditional 401(k) savings plan with annual employer match
Long-term incentive equity compensation program
Employee Stock Purchase Plan (ESPP)
16 weeks of paid parental leave for all new parents
4-week part-time Bridge-Back-to-Work Program
Hybrid and Flex Working Arrangements
Unlimited Time Off
17 paid company holidays in addition to a year-end winter shutdown period
Annual Fitness & Wellbeing Reimbursement
Company-provided Life and Accidental Death & Dismemberment (AD&D) insurance
Company-provided short and long-term disability benefits
Company-funded HSA plan
Accident and Hospital Indemnity insurance
Employee Assistance Program (EAP)
Employee recognition program

About the Company

Phathom Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of gastrointestinal (GI) diseases.
Phathom has exclusive rights in the United States, Europe, and Canada to vonoprazan—a first-in-class potassium-competitive acid blocker (PCAB).
Phathom is working to transform the treatment of acid-related disorders.
Current portfolio includes VOQUEZNA® (vonoprazan) tablets and VOQUEZNA® TRIPLE PAK® / DUAL PAK®.
Advancing a pipeline focused on innovative treatments for other acid-related GI disorders, including Eosinophilic Esophagitis (EoE).
Fueled by innovation, driven by purpose, and united by a shared commitment to improving patient outcomes.
Team comprises seasoned GI and industry experts with proven track records of delivering groundbreaking therapies.
Tackling unmet medical needs and working hard to enhance the lives of patients.
Seeks motivated, innovative problem-solvers who excel in fast-paced, collaborative environments and are eager to make an impact.
Great Place to Work® certified in August 2025.

Equal Opportunity

Phathom is an equal opportunity employer that is committed to inclusion and diversity and provides equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Applicants with a disability who require a reasonable accommodation for any part of the application, interview or hiring process can contact us by sending an email to careers@phathompharma.com.