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About the Role

The school operations administrator is responsible for overseeing the school office, maintenance of office equipment, and acts as the first point of contact for families and visitors. This role plays a critical part in daily school operations, including managing student files, health information, family engagement, and advocacy tasks.

Responsibilities

• Support core school systems, including arrival, attendance, transitions, lunch/recess, and dismissal.
• Serve as a primary point of contact in the main office for students, staff, families, and visitors.
• Communicate clearly and professionally with a range of stakeholders.
• Respond to emails and phone calls within 24–48 hours.
• Foster a welcoming, student-centered environment.
• Manage daily attendance processes and maintain accurate student records.
• Ensure completion of required documentation (e.g., immunizations, lunch forms).
• Support ATS tasks, data submissions, and MetroCard distribution.
• Support school events through logistics, setup, and coordination.
• Maintain a clean, organized, and fully operational main office.
• Manage calls and student documentation.
• Prepare and distribute family communications, including flyers and notices.
• Support family engagement initiatives, including KIPP Family Association events and advocacy efforts.
• Respond to student health needs and coordinate with the school nurse as needed.
• Serve as a member of the Building Response Team (BRT) and support emergency response procedures.
• Ensure office supplies and equipment are maintained.
• Participate in school-wide activities, including field trips and enrichment programs.

Requirements

• Strong interpersonal skills that contribute to a collegial working environment.
• Possess character traits: zest, grit, hope, social intelligence, gratitude, and a sense of humor.
• Takes responsibility for impact, adjusts accordingly, and embraces growth opportunities.
• Excellent at prioritization, with high attention to detail.
• Proactive, and able to manage high responsibility levels.
• Passionate about supporting the mission of KIPP NYC and dedicated to professional growth.
• This role is based in NYC and will require travel to our schools.
• Must notify HR if you move or have plans to relocate.
• KIPP NYC does not offer visa sponsorship or work authorization.

Skills

• Basic proficiency in Microsoft Office and school operations systems.
• Computer literate.
• Outstanding written and oral communication skills.
• Effectively communicates with diverse backgrounds.

Location

• New York City

Work Type

• Onsite
• Full-time

Experience Level

• Entry Level

Salary/Compensations

• $18/hour - $25/hour

Benefits

• Medical, dental, and vision insurance.
• Generous time off including 5 school vacation weeks, sick and personal days, and an extended summer break.
• Up to 12 weeks of 100% parental leave.
• Bright Horizon Back-up Child and Elder Care.
• Employer-paid Life Insurance and Short term/Long term disability.
• 8 Weeks paid Sabbatical after 10 years.
• Annual professional development funds.
• Tuition reimbursement.

About the Company

• KIPP NYC Public Schools is a non-profit network of 18 free, public charter schools located in the Bronx, Brooklyn, and Manhattan.
• We partner with families and communities to create joyful, academically excellent schools where every child grows up free to create the future they want for themselves and their communities.
• KIPP NYC provides students with engaging academics, arts, athletics, and social–emotional learning that prepare them for college, career, and beyond.
• Through KIPP Forward, we continue to support our alumni as they navigate college, career, and life.
• Together, we serve more than 9,400 students, support 4,700 alumni, and employ over 1,100 dedicated team members.

Equal Opportunity

• KIPP NYC LLC is committed to creating a welcoming environment that includes employees with diverse backgrounds and experiences.
• KIPP NYC LLC is an Equal Opportunity Employer.
• KIPP NYC LLC is committed to the principles of equal employment opportunity for all employees and applicants for employment.