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About the Role

Works under the direct supervision of a RN and/or LPN and a licensed physician performing work-related duties as required. Responsible for completion of specific duties of clinical and clerical functions within the medical office.

Responsibilities

• Schedules appointments, answers incoming phone calls, and consults with physician and/or extenders regarding phone messages.
• Greets patients and checks the waiting area for arrivals.
• Prepares patients for exams providing a comfortable environment.
• Checks on patients while waiting in exam rooms, records BP, TPR, height and weight, and documents patient care and phone messages in the medical record as necessary.
• Requisitions ancillary services.
• Cleans, stocks, and maintains exam rooms; maintains equipment and reports faulty equipment.
• May need to work other medical offices as assigned, and works in other physician’s offices as needed.
• Changes office schedule if needed.
• Provides assistance or performs other duties as required and directed by Clinical Management.
• Maintains confidentiality of all patient information.
• Maintains good public relations with other departments, MD’s, patients, and families, demonstrating customer service skills.
• Assists physicians with procedures within the office for which specific training has been given, with the exception of procedures involving the delivery of medications.
• Attends OSHA training upon initial employee orientation and annually completes an OSHA competency.
• Places and pending orders except medication orders as per Epic training.
• May be exposed to hazardous drugs.

Requirements

• Graduated from high school or completed GED requirements.
• Preferably 1 year experience in health care.
• BLS certificate required.
• Requires sitting, standing, bending, and reaching.
• May require lifting up to 50 pounds using proper body mechanics.
• Requires manual dexterity to operate standard office equipment such as computer, fax, and telephone.
• Requires hearing and vision that is adequate to perform job duties.

Skills

• Customer service skills

Education Level

• High school graduate or GED

Salary/Compensations

• $18.00 to $27.00