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About the Role

This role focuses on evaluating and improving the scalability, resiliency, performance, and security of production environments. It supports service uptime through on-call rotations, incident management, and disaster recovery drills. The position also aims to reduce operational expenses through automation and develop tools for early issue identification.

Responsibilities

• Ensures a reliable and scalable network, manages network / cloud infrastructure and storage systems supporting business operations, and responds to planned maintenance, real-time outages, and issues.
• Plans, designs and implements local and wide-area network solutions between multiple platforms and protocols.
• Designs and deploys small to mid-size or moderately complex solutions to optimize reliability, availability, latency, and performance.
• Integrates knowledge of design, automation, and deployment with expertise in coding to improve service reliability for existing or new systems and adapts for regions, countries, or customers.
• Designs and tests high availability and disaster recovery measures for our services to ensure automation is improving reliability, scalability, and velocity.
• Forecasts and builds reports to determine at what point resources will be at capacity.
• Designs and implements tools that provide visibility into performance and reliability of our infrastructure.
• Builds automated platforms.
• Monitors the environment and works with Developers and Ops to identify problems and develop monitoring tools that provide visibility into performance and reliability, serves as on-call SRE, leads post mortems, and writes root cause analysis.
• Builds and ensures security controls are in place in regards to architectural design, collaborates with security in designing or providing input to security controls, and may actively contribute in security incident response.

Requirements

• 7+ yrs experienced professional using best practices and knowledge of internal or external business issues to improve products or services.
• Works independently, but receives minimal guidance and direction from leader then determines best approach to accomplish work.
• Acts as a resource for colleagues with less experience.
• Understands project and/or department needs and establishes relationships with appropriate cross-functional stakeholders to gather input, collect information, and complete work steps.
• Must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee).
• May perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

Skills

• Scalability
• Resiliency
• Performance
• Security
• Reliability
• Incident Management
• Disaster Recovery
• Automation
• Network Infrastructure
• Cloud Infrastructure
• Storage Systems
• Coding
• Monitoring Tools
• Root Cause Analysis
• Security Controls

Location

• U.S.

Work Type

• Full-time

Experience Level

• 7+ years of experience

Education Level

• Bachelors degree
• Masters degree
• PhD

Salary/Compensations

• $165,000.00 - $241,400.00
• $165,000.00 - $277,600.00 (New York City Metro Area)
• $146,700.00 - $247,000.00 (Non-Metro New York state & Washington state)

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with Cisco matching contribution
• Paid parental leave
• Short-term disability coverage
• Long-term disability coverage
• Basic life insurance
• Restricted stock units
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year (non-exempt employees)
• Flexible vacation time off program (exempt employees)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• Up to 80 hours of unused sick time carried forward
• Optional 10 paid days per full calendar year to volunteer
• Annual bonuses (non-sales roles)
• Performance-based incentive pay (sales roles)

About the Company

• At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.
• We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds.
• Our solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
• Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions.
• We work as a team, collaborating with empathy to make really big things happen on a global scale.
• Our impact is everywhere.

Equal Opportunity

• The successful applicant may be performing work in FedRAMP High or IL-5 environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee). This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.