About the Role
As a Principal Designer at Faculty, you will own and develop design as a core discipline within Applied AI while delivering high-impact work as a senior leader. You will shape our capabilities across both product and service design, defining progression frameworks and embedding modern practices. Operating as a trusted partner to executive-level clients, you will bridge the gap between technical AI capabilities and real-world commercial outcomes. This high-leverage position balances strategic client delivery with building an entrepreneurial design function from the ground up.
Responsibilities
- Owning and developing the product and service design disciplines at both individual and organisational levels across Applied AI.
- Delivering high-leverage, billable client engagements by anchoring project deliverables, shaping work, and setting up strategic accounts.
- Building influential executive relationships across client product, technology, and business leadership teams to drive meaningful outcomes.
- Defining comprehensive skill frameworks to directly inform talent acquisition, career progression, and team development.
- Partnering with business development teams during early project stages to identify product opportunities and structure multidisciplinary teams effectively.
- Advocating for the value of design across Faculty and client organisations to integrate human-centred design into AI-driven products.
Requirements
- Proven leadership experience shaping design capabilities and building highly effective teams in dynamic environments.
- Strong consulting craft and client-facing confidence, capable of framing complex problems and navigating enterprise contexts.
- Deep expertise in product or service design, with a strong emphasis on user experience, product architecture, and human-centred solutions.
- Thoughtful, pragmatic perspective on data and AI-powered products, including how modern tools enhance the design process.
- Entrepreneurial mindset, driven to articulate and champion the commercial value of design to diverse stakeholders.
- Ability to balance hands-on strategic project delivery with long-term capability building and team mentorship.
Skills
- Product design
- Service design
- User experience
- Product architecture
- Human-centred solutions
- Data and AI-powered products
- Consulting craft
- Client-facing confidence
Location
- Hybrid Working
Work Type
- Hybrid Working
Experience Level
- Principal
- Senior leader
Benefits
- Unlimited Annual Leave Policy
- Private healthcare and dental
- Enhanced parental leave
- Family-Friendly Flexibility & Flexible working
- Sanctus Coaching
About the Company
- Faculty was established in 2014 with the belief that AI would be the most important technology of our time.
- Faculty has worked with over 350 global customers to transform their performance through human-centric AI.
- Faculty innovates, builds, and deploys responsible AI that makes a significant impact.
- Faculty possesses unparalleled depth of technical, product, and delivery expertise.
- Faculty serves clients across government, finance, retail, energy, life sciences, and defence.
- Faculty's business and reputation are growing rapidly.
- Faculty seeks individuals with intellectual curiosity and a desire to build a positive legacy through technology.
- Faculty empowers employees to envision and implement the most powerful applications of AI.
- In Product and Design, the team brings together product managers, product designers, and service designers.
- The Product and Design team partners with Business Units to form multidisciplinary teams and work with data scientists, engineers, and delivery colleagues to create AI-powered software solutions.
- Product management and design are critical disciplines for creating impact with AI.
- Closing the gap between model outputs and client-desired outcomes requires addressing human factors through product and design.
Equal Opportunity
- Faculty aims to grow the best team, not the most similar one, recognizing that diversity of individuals fosters diversity of thought.
- Diverse teams deliver better work, relevant to the world.
- The team is united by deep intellectual curiosity and a desire to use abilities for measurable positive impact.
- Applications are strongly encouraged from people of all backgrounds, ethnicities, genders, religions, and sexual orientations.
- The company is open to conversations about part-time hours.
